Gone into administration
Gone into administration
4.6
Excellent
662 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Ripple Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I hummed about this one before…
I hummed about this one before eventually not investing. I could easily have got done but usually for a lot of the projects I wasn't quick enough in deciding. That is probably why because it felt like a pressure sell....invest now or miss out. Disgusted really from the comments what has happened.
Just read thrives renewable said that…
Just read thrives renewable said that there sorry to hear ripple gone under that no payment has been made to them either from Ripple or the coop. There looking forward to dealing with one or the other but at moment there continues with build on there own. Why hasn't ripple sorted a deal
Scanners!
Could not make my final payment. Just checked their reviews and have found out they have gone bust. Thanks for telling us no doubt I would have lost my investment. The Directors would be well cared for got scam written all over it. Have had no return on my investment.
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Website
www.rippleenergy.com
All reviews
662 total • Write a review
Showing 21 - 30 of 658 reviews
c
customer
US
Not sure what is happening with Kirk…
Not sure what is happening with Kirk Hill very poor communication. I am investor in company along with wind farm. The whole senior management need sacked and replace by competent management who will at least file accounts on time, follow regulatory deadlines. There is no point in apologising over and over this shows lack of intent or the management is aware the business proposition is not viable. I understand the risk when I invest but not sure the management understand the regulatory deadlines. If the Kirk Hill accounts are audited please correct me. From gov.uk website: First Gazette notice for compulsory strike-off This document is being processed and will be available in 10 days. dated 4th March. If I want to invest with this company I will not think twice, I will think 100 times before giving second thought. The deadline is of 4th March 2025. GLA
Date of experience: February 26, 2025
WF
They appear to do just what they say
They appear to do just what they say, I have been with them since their first project and am proud to be supporting low carbon electricity generation and am pleasantly surprised to be getting a reasonable return on my investment. As soon as I was allowed by their rules I increased my investment. Their communication shows that they put in a lot of effort.
Date of experience: February 7, 2025
L
Laura
US
A unique positive action for the planet! Hopefully will save us money soon too.
Ripple offers something unique. A friend in the energy industry recommended them because we were struggling with our electricity bills and couldn't get solar. We've joined a couple of projects now and have really enjoyed the updates on our solar park and wind farm. Obviously these are complex projects that take time in the background but we trust the team know what they're doing as they've done it before. We're especially proud to be building more renewables with all of the depressing news at the moment. So even if the savings aren't huge, we still think it's a worthwhile insurance against prices increasing loads again and doing our bit for the planet. Not sure why some people feel the need to flag a minor query with negative reviews on Trustpilot... so would take those with a pinch of salt!
Date of experience: January 28, 2025
kw
I bought in to Kirk Hill not as an…
I bought in to Kirk Hill not as an investment but as a buffer, to give me payments , which however small , when added to my solar exports make significant reductions in my bills. It is also an investment in the future environmental health of this country And for clarity I also have a log burner I have great faith this project will be a benefit to us all
Date of experience: January 3, 2025
S
Steven
US
I thought I would share my opinion on…
I thought I would share my opinion on this for any future investors. I invested a fairly significant sum in Whitehall Brae wind farm which appears to have been sold to thrive renewables. I personally believe we should be refunded our investment and given the choice to reinvest once the new terms have been agreed with thrive, they may not be agreed, as this has changed the basis of our investment. If you were to ask me if I would recommend using ripple then I would say no.
Date of experience: December 20, 2024
CW
WARNING: READ BEFORE YOU DO BUSINESS
I lost £4254.71 to Ripple for a service that I was not aware was shared, DO NOT MAKE THE SAME I MADE, YOU WILL NOT GET YOUR MONEY BACK! I requested my moneyback the day after which fell under the 14 day cooling off period but surprise surprise, they seem to have not received my email requesting my money back, you see apparently it is my fault that they didn't receive my email, because I apparently didn't send it despite sharing evidence to show I did, now I know about emails and how sometimes they can end up been put in the wrong folder for example the spam folder instead of the inbox, but that is not the responsibility of the sender of the email to ensure it gets to the inbox, it is the responsibility of the person receiving the email to check, so I raised a dispute with my bank as it was a large amount of money, I even reported the loss to action fraud who gave me a crime reference number, and after 5 months of my bank ignoring me, (thanks chase, helpful as ever) and me literally messaging chase nearly every day for 5 months, they say that I am to blame and that the bank can't do a charge back because apparently I knew what I was buying into and authorized the payment, which yes I did authorized because I thought I was paying for cheaper electricity not shared, so 5 months on I have to kiss goodbye to £4254.71 and just admit defeat because I am never getting my money back, my bank is a waste of air, who don't communicate and clearly are not that bothered about there customers, ripple can go to hell for all I care, and do you want to know the final nail in the coffin? After research after loosing the money, you have to switch to one of there partner energy providers in order to actually benefit, and at the moment, we are unable to switch Energy providers so we wouldn't be able to receive it anyway. READ MY WARNING, THIS COMPANY SELLS SHARES, DO NOT BUY IF YOU DON'T KNOW ABOUT THE DANGERS OF SHARES, RUN FOR THE HILLS, YOU WILL NOT GET YOUR MONEY BACK! YOU HAVE BEEN WARNED
Date of experience: December 13, 2024
S
Simon
US
Very pleased
Very pleased. Ripple has given me the opportunity to help build the infrastructure and generate as much electricity as I use from a renewable source. We can't afford to wait for government and big business to get their act together and solve everything for us. Mainly invested in the solar farm - due to be 'online' in next few months. Benefits: Infrastructure to cover the power I use costs less than installing rooftop solar. Don't have to have a suitable roof If I move the amount I save on electricity moves with me. If lifetime of project is greater than mine (quite likely) shares in project can be inherited. Each project owned by separate cooperative. Don't have to be involved in maintenance. Drawbacks: As a purely financial investment, could do better elsewhere. That's probably true of installing rooftop solar as well. Communication - could do better. Solar farm construction overrun by a few months? Don't think that's unusual for a project costing tens of millions. Happy bunny
Date of experience: December 7, 2024
MR
Unable to attend AGM
I am bitterly disappointed at not being able to attend the AGM via zoom. I got an error & reported it to support@rippleenergy. No response. I tried again. Same error. No response from customer support who were supposed to be available. I wanted to take part & vote, but couldn't. I got an email allowing me to replay the AGM, This is not good enough. The following day, I complained to customer support. No response. I complained again. No response. Today 6 Dec I got 5 emails acknowlegding my complaints. Where are you?
Date of experience: December 6, 2024
K
Karl
US
Not an investment.
As other have said, it was late to finish, late online and late submitting tax returns resulting in threats of cancelling the co-op. It currently would take 22 years to regain the initial outlay, which, considering inflation, would mean a significant loss of capital. This is NOT an investment, do not put money in thinking you'll get it back. They were asking for positive reviews from the moment I invested, long before the building started and I'm glad I waited to give a sensible review. 26/02/2025 - yet another failure to submit accounts and threats of being struck off. Stay clear of these and look at Octopus.
Date of experience: November 24, 2024
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