Gone into administration
Gone into administration
4.6
Excellent
662 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Ripple Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I hummed about this one before…
I hummed about this one before eventually not investing. I could easily have got done but usually for a lot of the projects I wasn't quick enough in deciding. That is probably why because it felt like a pressure sell....invest now or miss out. Disgusted really from the comments what has happened.
Just read thrives renewable said that…
Just read thrives renewable said that there sorry to hear ripple gone under that no payment has been made to them either from Ripple or the coop. There looking forward to dealing with one or the other but at moment there continues with build on there own. Why hasn't ripple sorted a deal
Scanners!
Could not make my final payment. Just checked their reviews and have found out they have gone bust. Thanks for telling us no doubt I would have lost my investment. The Directors would be well cared for got scam written all over it. Have had no return on my investment.
Company details
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Website
www.rippleenergy.com
All reviews
662 total • Write a review
Showing 11 - 20 of 658 reviews
pd
Avoid this company.
I'm so disappointed that I invested in this company, and wouldn't recommend it to anyone,delay after delay, they give out next to no information on projects so you put your money in then when they do announce it it's a 40 year one , I need to live to 110 years old now to get what I paid in to and it still is running, and now they have blocked people posting in the forum that want answers.
Date of experience: March 15, 2025
TS
Extremely poor communication
Extremely poor communication - not confident in the security of my money. Steer clear.
Date of experience: March 14, 2025
JH
Be careful investing with Ripple Energy
Be careful investing with Ripple Energy. They say all the right buzz words for environment, climate and energy saving. However, my subsequent experience with reality and the actual is different. They are selective as to what they answer, quite often don't. I joined them on their third project, Derril Water solar park in early 2023. Their second project Kirk Hill wind turbine farm was under construction. KH came online late, and has had issues since. Many KH members on the Ripple forum not happy, accounts failed to be filed, Companies House put Ripple on report. Same happened with Derril but this month, March 2025, that has been resolved for Derril. There have been sweeping changes of CoOp Board Directors, including Derrill, and independent auditors instructed. As things became more concerned, members expressed concern via the Ripple Community Forum, some expressing concern that direct emails to Ripple being ignored or part answered. I must admit I too have the same experience. They say we, the investors are the owners, Ripple being the management company but I do not feel like an owner, just a money provider. I was still happy with Ripple early 2024 so I invested in Whitelaw Brae, project 4. Within months it deteriorated. Whitelaw Brae was not a sole Ripple project like Derril, it had an owner and that owner sold out to another. All contact frooze with Ripple, all they would say is commercially they cannot comment while negotiating a partnership agreement. That was last September. By early 2025 they assured construction work was ongoing, members are OK but still cannot discuss! This week they have closed the Ripple Community for posting by members saying they are concerned by member comments. I felt member comments were correct bearing in mind Ripple were still keeping us, the owners shut out. We still do not know where we stand with Whitelaw Brae 1 year on. Kirk Hill still has issues, Derril accounts are filed, new directors appointed, new auditor address, I know that as I have registered myself with Companies House to monitor announcements about Derril. From Ripple it is silence on matters that are concerning, then snippets of what they want to say monthly. As owners we are treated like dirt. The following day of closing the Community they then added that due to new impending laws regarding online forums they need to close it to ensure it is ready to conform. Interesting, other forums have not closed! Another reason why since late 2024 I have become none loyal of Ripple is Derril should have come online in Autumn 2024. It is now summer 2025 and summer has a 3 month period, so when in summer. Basically it will be a year late and no explanation. We are given monthly updates on Derril and the early January one said all panels will be completed by end of January, sub stations being built. Yet the February update, coming in early March said only 70% of the panels are up. Yes a video showed a sub station with a roof on. Ripple is still active. There are brief monthly updates. Are they a scam, well Kirk Hill indicates not. Are they business quality minded, from my experience no. I am in Derril and Whitelaw Brae. Cannot request to come out until 2 years after switch on. By then I will stay with them. However I will not invest in another project with them. You are not an owner, just an investor. You are kept in the dark on serious matters. I do not think they are a competent company. Once the project is completed, it is a separate legal entity so hopefully if the end of Ripple comes, we investors can lobby the board of Directors with regards independence. Sad really, the idea is sound. I just think the industry is beyond the current board of directors of Ripple Energy or at the very least Ripple Management are simply aloof to those they need.
Date of experience: March 13, 2025
c
customer
US
Greenwashing, Delays & restrictions of speech
Delayed projects and now the back blocked people from commenting or asking questions on the public forum. Sarah and co are very good and greenwashing but avoiding any questions their poor management or lies that have been told
Date of experience: March 12, 2025
J
Jonathan
US
Litany of failures - Very worrying for investors
As a long time advocate for sustainable living I really liked the idea of the energy coop and still believe that this is something we should all explore - but definitely not with Ripple. Overall I have found Ripple to be woefully inadequate on virtually every front - apart from signing up and taking money. They were good at that bit. I began to get a bad feeling quite early on when it seemed communication was slow, poor and little more than self congratulating pats on the back. I understand making people feel good .... but you also have to tell us the truth about what we have invested in - like delays when they happen and the need for additional funding. Then goal posts seemed to always move, before being told that everything would be way more expensive due to mistakes, time slippages etc. and you begin to wonder if the management is competent. Have a look at the Derril Water project that is radically different now to when first presented (and after lots of investors had put money in!) Something else that worried me was pre-selling opportunities to be on the waiting list to interested people for £25 when there was absolutely no information about what the next project was (much to the dismay of lots of people who wanted project 3 to be a windfarm but was instead a solar park). Why ask for this money up front when there is enough time for people sign up to these projects when the details are released .... unless you needed a cash injection? Still I kept quiet and hoped for the best. Then the Kirk Hill coop gets a strike off notice towards the end of 2024 from the Financial Conduct Authority due to not filing accounts for 2 years. Seriously worried at this point but Ripple seem to scrabble around and claim to have sorted it (we still have no independent proof of this). Then we find out in February 2025 that Companies House is going to strike off the holding company (which owns all of the assets of the wind farm) due to not filing accounts. If the company is struck off these assets revert to the crown and it would seem we all lose everything. During this latest fiasco we have not been communicated with properly and we are having to find the facts out for ourselves through other institutions. When we do get emails they are basically holding emails with no useful information (or information we found out ourselves several days earlier). In fact the latest email also appears to misrepresent the situation with with Companies House. As an investor in Kirk Hill, I am dismayed to find out this morning that it looks like the same issues affect their first project but the authorities have potentially not issued strike off notices yet (last accounts for the GF coop is from 2022!) and they also received a strike off notice from companies house in 2023 for the ltd company that holds the GF assets - which they managed to sort out. So it seems that they are endlessly repeating the same errors again and again and causing mayhem for those that invested. Currently Ripple appear to have sacked their chief financial officer (who has also left or is leaving all of the individual projects), have had to get an independent accounting firm in to start sorting out some sort of mess (that may well have been years in the making and they are not telling us what this mess is) and it also looks like one of the large institutional investors understandably has stepped in to take a lot more control of the limited company that owns all the assets. As for their score and feedback on here. I see lots of positive posts from people that have paid but not actually got to a finished project that is paying out. As I say, they are good at taking the money. For the negative posts, I am shocked at the manner in which you choose to speak to some of your customers that are unhappy and raised 100% valid concerns and are factually correct. I will be monitoring any responses to this review - so I hope you take the opportunity to explain why the issues above should be forgiven .... as I really want this project to work for everyone but I cannot see how that is going to be case with Ripple.
Date of experience: March 3, 2025
A
AnneG
US
Research existing projects and company competency before investing.
Their sales blurb is very slick and if you accept their premises lead to glowing opinions. The problems start when you are tied in to a project. There are unforeseen problems that could easily be foreseen. There seems to be very little parallel working so every minor delay has an impact along the entire project. Once a project is functioning there are communication problems, both technical and interpersonal that cause misunderstandings and delays in getting things fixed or payments made to investors/members. The finance/accounting department are not on top of the ever evolving situation to the extent that they miss mandatory deadlines. Not just miss by a day or two but a year or two. As a result of all this Ripple have become a legal and administrative liability. I love the idea of community owned generation but this is not the correct model.
Date of experience: March 2, 2025
SC
Can’t comply with legal financial reporting requirements
The structure of Kirk Hill wind farm is ripple investors are members of and own the Kirk Hill coop. The Coop is the majority shareholder of Kirk Hill wind farm ltd which actually owns the wind turbines. Now the insestuous bit. Ripple directors are also directors of the coop and the limited company, ie. Ripple control it even though they don’t own it. The coop was almost struck off after Financial Conduct Authority action in Autumn 24. We were assured lessons would be learned, it was a one off, and it wouldn’t happen again. Guess what, 6 months later Companies House and have issued a winding up notice on KH Ltd because they haven’t filed accounts for 2023. The silence from Ripple who control all communication with coop and KH ltd board members is stunning. All we’ve had is a “we’re aware” statement. 2 KH Ltd directors have resigned, including CFO (same guy is also CFO for Ripple, CFO for the coop, and CFO of the Derril Water project) and replaced by directors from the company that has a minority holding in KH Ltd. We found this out from Companies House, nothing whatsoever from Ripple. So, if you like to worry about your investment, like to be kept in the dark, like not complying with financial legislation, and like being subject to enforcement action from regulators, go ahead and invest in one of their projects.
Date of experience: March 1, 2025
J
Jed
US
Ripple energy are not investable
Ripple energy are not currently investable. They have good intentions but aren’t capable of basic corporate governance. They had overdue accounts for the coop on Kirk hill and received a winding up notice from the regulator and now have a strike off notice from companies house for late filing of SPV accounts. Unfortunately they also seem incapable of accountability towards coop members, only acknowledging issues after members discover them and providing limited assurance. I would recommend looking elsewhere for renewable investments.
Date of experience: February 28, 2025
P
Phil
US
Let down by poor management
The idea behind Ripple Energy is great, but sadly the execution has been very poor. Last year members were warned that accounts had not been filed on time, and the whole project was at risk of being shut down. We were assured that it was a one-off and they would learn from their mistake. Well barely three months later, and there has been another failure to submit legally required documents on time. These are the sort of basic accounting steps that every small business owner has to do, so it's hugely concerning to see mistakes being made that could have serious consequences for the people that have invested.
Date of experience: February 26, 2025
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