Review summary

Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Find the agents in your area and email them direct- much easier than Rightmove

Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols

Great customer service

Great customer service, you couldn't ask for better.

H
I would give minus stars if possible

I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.

J
Cheryl Hine

Cheryl Hine, very helpful got issue resolved in minutes

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All reviews

1,000 total β€’ Write a review

Showing 971 - 980 of 996 reviews
PD
1 out of 5 stars

what can I say awful company

what can I say awful company . took over 10 days for the knock back even though I could pay 6 months upfront and even get a guarantor as well its is less stressful getting a mortgage . awful slow company . went with another agency passed within 2 days

Date of experience: January 19, 2021

SP
5 out of 5 stars

Van Mildert Great Service!

In my 6 years in Manchester and 4 times moving previously, I've never had such a smooth and quick experience regarding tenant referencing; neither have I met a group of people who actions things as rapidly. The team were understanding to my needs and above all welcoming, polite and funny. Thank you Danielle, Jared, Jonathan and I think Chris who I also spoke to! Get them a pay rise aha :) Honestly, credit to the Van Mildert company and to the job.

Date of experience: January 15, 2021

lm
5 out of 5 stars

Excellent aftercare!!

Sam was so lovely, professional and helpful with after care. She secured some excellent deals with services for my new home. Would highly recommend taking full advantage of the aftercare on offer. Thank you Sam!!

Date of experience: January 15, 2021

sb
5 out of 5 stars

Brilliant service form Liam great…

Brilliant service form Liam great communicater and pleasant young man. Thank you 5 star service

Date of experience: January 14, 2021

F
5 out of 5 stars

Sam did a very friendly and…

Sam did a very friendly and professional job on recomanding the right Sky internet service for me and my daughter. Thank you!

Date of experience: January 13, 2021

FL
5 out of 5 stars

friendly and helpful staff

We've spoken to Rachel and David both of whom were very friendly, helpful and quick at getting back to us.

Date of experience: January 13, 2021

SJ
5 out of 5 stars

Van Mildert has been excellent to deal…

Van Mildert has been excellent to deal with. The service was very quick and efficient with no hesitation. Staff are polite and helpful and easy to get in touch with.

Date of experience: January 13, 2021

GL
5 out of 5 stars

David Lough did an excellent job in…

David Lough did an excellent job in explaining things to me and in walking me through the process. Thank you!

Date of experience: January 12, 2021

AF
5 out of 5 stars

Very helpful and easy to explain any…

Very helpful and easy to explain any issues. Lovely voice. Thank you x

Date of experience: January 12, 2021

T
5 out of 5 stars

Completely Happy

Sam was extremely helpful,not at all pushy,she explained everything clearly and was very courteous and knowledgeable,would definitely recommend her.

Date of experience: January 11, 2021

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