Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Lewis H has helped me and a friend pass our referencing checks this morning. We had filled out the form incorrectly and hadn’t realised which didn’t help, but he sorted this all out this morning and we have both passed with ease. Can’t thank him enough!!!
Date of experience: February 9, 2021
Can't compliment them enough Gave me all I needed and more, worked to keep my costs down and support high. Brilliant
Date of experience: February 8, 2021
Very easy (and nice!) to deal with, Danielle was really helpful and made sure everything went smoothly.
Date of experience: February 8, 2021
Emily was so friendly and helpful on the phone - it was genuinely the nicest phone call I’ve had in a long time. She made everything clear, fully went through the options for insurance available, and made something that would other have been boring and complicated a very pleasant time!
Date of experience: February 5, 2021
Great and very quick specially when needed the house in urgency.
Date of experience: February 5, 2021
