Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Had a great experience with Danielle, extremely professional and nice to speak with. The entire process was completed within a day. I was very pleasantly surprised.
Date of experience: February 9, 2021
We received very professional and quick customer service from Lewis H. He was very friendly and helpful. Well done! Thank you!
Date of experience: February 9, 2021
US
Very comprehensive listings ruined by constant pop-ups getting you to sign to their mailing list every time you go on their website. The pop up is misleading, almost suggesting you need to sign up, and it remembers you didnβt want to sign up and then asks you again every time you go on the site.
Date of experience: February 9, 2021
Fast response, friendly upfront good service
Date of experience: February 9, 2021
US
A really pleasant and helpful service: I have just applied for a new rental and the referecing checks were carried out by Van Mildert. Hannah McKay really went above and beyond to make sure that everything went through as smoothly and as quickly as possible. She was super helpful and a real delight :)
Date of experience: February 9, 2021
