Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Very efficient, had it all done and signed within two days! It helps if you are organised in having all the information ready to make the process as quickly as possible. Though, with the amount of personal information they ask for it was a little worrying to hand it all over online.
Date of experience: February 11, 2021
Lewis H at Vanmildert was amazing. Great customer service- very speedy and efficient. Seemed like a really nice, genuine guy too :)
Date of experience: February 11, 2021
US
Just had my referencing done with Van Mildert and it only took a few hours! Wow. Hannah was great, such a lovely friendly voice on the phone. Just what you need in a pandemic and customer focussed role. An asset to the team Iβm sure. Thanks Hannah!
Date of experience: February 11, 2021
Lewis h fantastic quick service very pleased with how quick and easy they made the process
Date of experience: February 11, 2021
Wow! All referencing & checks completed in half a day! These guys are certainly on the ball! Special thanks to Hannah! Would definitely recommend using this service :)
Date of experience: February 10, 2021
Chris Hunter was excellent and provided clear communications and feedback in a timely and accurate manner - great service for client and tenant alike
Date of experience: February 10, 2021
