Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Rahima Pannah was very helpful and consistent with communication!
Date of experience: December 12, 2024
We've been working with Rightmove for a few months now, and overall, the experience has been fantastic. As a small, women-owned business, we've found their product to be user-friendly and effective, and their academy resources have been incredibly helpful. A special shoutout goes to our Customer Success Executive, Megan, who has truly gone above and beyond for us. From the very beginning, Megan's personal and proactive approach has made all the difference. She's always on hand to help us set up and maximise the platform's potential, and she feels like an extension of our own team at times. Thank you, Megan, and the Rightmove team, for your support β we look forward to continuing to work together! Ania and Olivia, Empowered Edge Properties
Date of experience: December 5, 2024
Rich Allen got back to me really quickly and their email was easy and simple to read and helpful
Date of experience: December 2, 2024
US
As an agent, I find the team at Rightmove to always be super responsive, ready to help and explaining any process. Hannah King has just helped us with relisting a property that sadly fell through. Hannah responded within a great time frame and the property was re-listed promptly. We couldn't ask for more.
Date of experience: November 29, 2024
This is not the site to look at if you are buying any kind of property, seriously it's the last place to look. Their only positive is they occasionally get a property up first, that's it. Their default is set at Highest first, not the most recent, so that's yet another thing you have to alter. Zoopla is the real get go here by far. This from an extended experience of property searching. Good luck...
Date of experience: November 25, 2024
It is still incredibly slow, wonβt load the whole page, takes ages to add filters, it really it quite unusable. Please get this sorted as Iβm trying to look for a property as I imagine many others are too. So frustrating.
Date of experience: November 22, 2024
The only problem I'm finding is that properties that have been accepted are still being shown on right move.
Date of experience: November 21, 2024
