Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total β’ Write a review
US
Property Listing, resolved immediately! Had an issue with the date on our RM listing, contacted the customer service team and within 24 hours the property had been updated. Super easy and quick to get resolved. Thanks Rich
Date of experience: November 21, 2024
US
I was happy with the service. Danni was helpful, showed a good understanding of the product and how it fitted into my needs and risk appetite. I appreciated her efforts and insight. I hope i never need to rely on the policy but it is comforting to know it is in place.
Date of experience: November 20, 2024
Spoke to a guy called Tony. He was friendly, polite, helpful and really patient with me and my indecisive self π Would highly recommend rightmove as every experience Iβve had with them has been great .
Date of experience: November 20, 2024
Quick responses, always a pleasure to work with, Special thanks to Luke Brooks for helping me with adding new build postcodes to portal today
Date of experience: November 19, 2024
US
you can tell who their customers are by the fact that there is no report button on the listings. half of the listings are old but estate agents don't remove them to funnel customers, wasting everyones time. some time they straight up lie on listing like saying parking available when it isn't. they keep changing the price up and down so it shows "reduced today" and there is no way to see the history on the site (install 3rd party chrome extension to see full picture). sometime they show less price on site but when you call the estate agents they say "achtually" it's 200 more than what we advertised it for.
Date of experience: November 12, 2024
Hello, I am writing regarding the Rightmove credit referencing team. I have found them to be truly unresponsive and ineffective. They have neither called me nor reached out via email, despite my attempts to get in touch. Because of their lack of action, I have now lost the apartment I was hoping to rent. Thank you for nothing, team. Even giving you one star feels generous.
Date of experience: November 8, 2024
US
Hello, I am writing regarding the Rightmove credit referencing team. I have found them to be truly unresponsive and ineffective. They have neither called me nor reached out via email, despite my attempts to get in touch. Because of their lack of action, I have now lost the apartment I was hoping to rent. Thank you for nothing, team. Even giving you one star feels generous.
Date of experience: November 8, 2024
