Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total • Write a review
Great service today from a lovely lady called Donna, talked me through everything perfectly and i would definately want the same lady if i needed help again😊👍🏻
Date of experience: October 27, 2021
Our letting agency had used van mildert for 4 years, once they were bought out by rightmove the service went to pot. Currently been on hold 15 minutes for a call, which is now common, previously one minute would have been a long wait. We as a firm are going elsewhere.
Date of experience: October 25, 2021
I have the pleasure of speaking with Megan. She helped us with the insurance- very friendly and helpful. Many thanks .
Date of experience: October 24, 2021
US
Such a great service from this organisation. I had the pleasure of dealing with Donna to sort out the insurance we needed, and Megan to sort out our Broadband/TV/Phone service - both ladies were super efficient, friendly and helpful and got us some very good deals. Thank you - highly recommend the services of this company.
Date of experience: October 21, 2021
US
Took over a month after I sent my form in to ask for the references (references were written within 2 or 3 working days of being requested); maybe there was a processing issue and the form didn’t go through immediately but it’s still unacceptable.
Date of experience: October 15, 2021
Very helpful and kind.
Date of experience: October 13, 2021
