Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
No description available yet.
Website
www.rightmove.co.uk1,000 total β’ Write a review
Kept in touch and an issue with work email filter for the referee was worked round then contacted me in good time to sort final move in work.
Date of experience: November 23, 2021
Helpful! - I needed some advice about their property adverts and someone from their Customer services got back to me and explained to me more about them and what to do as I have never used their site before. Many thanks :D
Date of experience: November 21, 2021
US
Amy was excellent, informative, helpful and had our references sorted out in less than two hours which takes the stress away. She called back when she said she would and she was polite, friendly and professional at all times. Her customer service skills are fantastic.
Date of experience: November 18, 2021
Hannah was quick to respond to my requests and has kept me in the loop when all outstanding issues are dealt with.
Date of experience: November 17, 2021
really quick to get back to me and provided lots of relevant information
Date of experience: November 17, 2021
Several things about working with Rightmove were stressful including being put on hold for over an hour and a half. Additionally, I was told at least 4 times for over a week that they didn't need any more information from me then at the last second before I was meant to move I was told they still hadn't recieved my employment reference. I have been running around trying to solve this which all could have been avoided.
Date of experience: November 8, 2021
I have been dealing with Megan Brookes who I have found to be very pleasent to deal with and when she noticed that today was my birthday wished me a happy birthday, apart from that she was very courteous and explained all I needed to know about my insurance needs. I cannot praise her enough in her manner and time to explain everything to me.
Date of experience: November 8, 2021
US
I have been dealing with Adam Zambrzycki in landlord services for the last 3 years and he is excellent. Not only is he easy to deal with, and great at his job, he has saved me a huge amount of money by following up with me each year to the day to renew my cover and I am extremely grateful. I would recommend him in a heartbeat as well as the services he offers.
Date of experience: November 4, 2021
Almost immediate response to my request! Thank you.
Date of experience: October 28, 2021
