Review summary

Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

Find the agents in your area and email them direct- much easier than Rightmove

Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols

Great customer service

Great customer service, you couldn't ask for better.

H
I would give minus stars if possible

I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.

J
Cheryl Hine

Cheryl Hine, very helpful got issue resolved in minutes

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total β€’ Write a review

Showing 631 - 640 of 996 reviews
AS
5 out of 5 stars

Excellent service following my contact.

Excellent service following my contact.

Date of experience: February 24, 2022

N

Ns

US

5 out of 5 stars

Professional with very friendly manner…

Professional with very friendly manner and speedy conclusion. THANK YOU!

Date of experience: February 22, 2022

EC
5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Emails were answered promptly and were very helpful.

Date of experience: February 18, 2022

AR
5 out of 5 stars

Very helpful and constructive.

Very helpful and constructive.

Date of experience: February 18, 2022

GS
5 out of 5 stars

All very helpful and prompt with…

All very helpful and prompt with responses. In particular from Gemma who chased up references for me and was always easy to reach out to!

Date of experience: February 18, 2022

OA
5 out of 5 stars

Awesome customer service.πŸ‘ŒπŸΎ

Awesome customer service.πŸ‘ŒπŸΎ

Date of experience: February 16, 2022

N
5 out of 5 stars

Fast response, good service.

The new letting agents we contacted use Rigthmove for credit checks and they were very quick and professional on the phone. They were also quite flexible and able to use overseas income, unlike some local credit agencies who are very rigid about local income only. I had 3 phone calls with them, everytime it was very professional and polite, and it was a nice change from a numer of phone services I have recieved previously from other service providers.

Date of experience: February 16, 2022

MB
4 out of 5 stars

Very prompt

Very prompt, clear and easy to deal with. Very good overall

Date of experience: February 15, 2022

VS
1 out of 5 stars

Disrespectful account managers that…

Disrespectful account managers that don't treat paying client as humans. Update: Now they suspended our account.

Date of experience: February 15, 2022

RC
5 out of 5 stars

Quick and precise service

The service was quick and they were very precise in the document they needed to carry out.

Date of experience: February 14, 2022

Previous1β€’β€’β€’636465β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.