Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Amy and the colleagues are really very nice, efficient and professional.
Date of experience: March 4, 2022
All of the three people we spoke to were professional, friendly and helpful whilst trying to sort out references for a new rental property, they are definitely a credit to Rightmove.
Date of experience: March 4, 2022
We wanted the photographs removed from the property we bought in 2019. This was done by Kirsty the same day. Very impressed. :~) Thank you
Date of experience: March 3, 2022
Brilliant service, especially from Sarah who called a couple of times to talk me through some issues and helped me get them resolved quickly and without stress.
Date of experience: March 3, 2022
Emailed about getting images of my property removed from the sold prices information.Got an email back the next day asking for some information, with in minutes, the images were gone. So as my request got forfilled, with out hassle, I was very pleased with the service.
Date of experience: February 28, 2022
Thanks to Steph L Leighton for helping me to complete my reference quickly and hassle-free. A very supportive and professional experience!
Date of experience: February 25, 2022
Sarah and Taylor were great and helped me during my entire process.
Date of experience: February 24, 2022
Sebastian Close has just supported me through my first ever credit reference for a new home - he provided fantastic customer service. He was helpful and totally flexible in supporting me to provide the necessary information. Thank you Sebastian, you've created a very satisfied customer.
Date of experience: February 24, 2022
