Review summary

Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Find the agents in your area and email them direct- much easier than Rightmove

Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols

Great customer service

Great customer service, you couldn't ask for better.

H
I would give minus stars if possible

I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.

J
Cheryl Hine

Cheryl Hine, very helpful got issue resolved in minutes

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All reviews

1,000 total • Write a review

Showing 611 - 620 of 996 reviews
H
5 out of 5 stars

Rightmove Referencing

I used Rightmove for a referencing for a new rental property. I found the whole process really easy to use, complete and submit and the comms from Amy (Amy 1 and Amy 2) were great. Thank you for taking away some of the stress!

Date of experience: March 11, 2022

AM
5 out of 5 stars

I have been renting houses in the UK…

I have been renting houses in the UK for many years now. I have not experienced a better service quick customer care and helpful attitude with any others. The person I spoke to named Ashleigh was extremely helpful and I with all the best!

Date of experience: March 11, 2022

LD
5 out of 5 stars

I am very pleased with their service…

I am very pleased with their service and communication. Natalie was great, always letting me know the status.

Date of experience: March 10, 2022

SS
5 out of 5 stars

The rightmove team were excellent and…

The rightmove team were excellent and expedient in dealing with my referencing process! Natalie and Amy were both a pleasure to deal with!

Date of experience: March 10, 2022

A

Alf

US

5 out of 5 stars

The team at Rightmove worked on a fast…

The team at Rightmove worked on a fast and effective referencing for my wife and i for our new rental property. The service and communication was great, would 100 perfect install my faith in them for any future move.

Date of experience: March 10, 2022

G

GC

US

5 out of 5 stars

Efficient and thoroughly organised

Rightmove having been managing my daughters flat guarantee and I have found them to be efficient, concise and quick in gathering the information from me.

Date of experience: March 10, 2022

T

Tom

US

5 out of 5 stars

For security reasons I asked Rightmove…

For security reasons I asked Rightmove to remove all pictures of my house that had previously been advertised. Ciera Nolen took care of everything for me immediately. Thank you for the prompt and professional service.

Date of experience: March 10, 2022

D

DL

US

5 out of 5 stars

Thank you to Collins Edewor and the…

Thank you to Collins Edewor and the whole team, who are always there to help. I am constantly impressed by your performance and speed.

Date of experience: March 9, 2022

MC
1 out of 5 stars

Investors

If you are an investor looking for property.... Dont use this Right Move unless you know EXACTLY which town or city you are looking for a property in. You CANNOT search, England Scotland, you have to pick a specific town/city. I Advise USE Zoopla, On the market as they dont have this INSANE pick a SPECIFIC location

Date of experience: March 8, 2022

CW
5 out of 5 stars

A good agent

Responsible, professional, and friendly.

Date of experience: March 8, 2022

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