Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total β’ Write a review
So impressed with Lewis at Rightmove! Moving house is so stressful and he really helped with setting up my broadband,sky and necessary insurances. I didn't feel rushed or pushed into anything and Lewis has definitely saved me some pounds!! He worked around my work hours to make sure we could spend time getting it right! Thanks again!!
Date of experience: April 21, 2022
I spoke to Nikita today and received excellent service. She listened attentively, responded and acted as promised. A credit to your company.
Date of experience: April 21, 2022
I was sent and email and additional recieved a phone call from Natalie Cooper. She provided me with guidance on what to send and how to send it while providing excellent customer care. Natalie was very quick in responding to my email and providing an update. Very grateful fir yhe service I recieved today. Thank you
Date of experience: April 20, 2022
Excellent service. Prompt replies and efficient handling of documentation.
Date of experience: April 20, 2022
Natalie Cooper service was outstanding, friendly and very helpful. Thanks Natalie
Date of experience: April 19, 2022
Excellent service, prompt and helpful!
Date of experience: April 16, 2022
Our Agency has used Rightmove services for almost a year and they are always very swift and efficient. With the last case I have experience not just great customer service, but also very personal, understanding approach with a very sensitive situation. Ashleigh went above and beyond to provide exceptional service in a very short period of time! cannot thank you enough, guys!!! well done
Date of experience: April 14, 2022
Nikita helped with my referencing and kept me in the loop with any information required.
Date of experience: April 13, 2022
