Brilliant service from Amy
Great service from Amy kept me updated on my request for over a month and always replied within 24hrs. Very understanding and managed to resolve my issue as efficient as possible :)

Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
Ride and Glide receives overwhelmingly positive feedback for its exceptional service and fast delivery. Customers frequently highlight the helpfulness and knowledge of the staff, with many praising the quick responses to inquiries and the overall quality of the products, such as the Onewheel and electric bikes.
Reviewers appreciate the personalized experience and the care taken in packaging their purchases. However, some customers express frustration with the website's functionality and post-sale support, citing issues with repairs and communication after the sale. Despite these concerns, the majority of feedback reflects satisfaction with the shopping experience and product quality. Overall, Ride and Glide is viewed positively, with a strong emphasis on customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 174 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 5 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 4.7 | 3 |
| Apr 25 | 4.0 | 4 |
| May 25 | 5.0 | 3 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 174 most recent reviews.
“Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised”
“New user, started to list item, it said it would create an account with first item”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | −3% | 174 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Ride and Glide is #1 of 5 on overall rating in this group.
174 reviews of Ride and Glide. Filter by what matters to you.
Great service from Amy kept me updated on my request for over a month and always replied within 24hrs. Very understanding and managed to resolve my issue as efficient as possible :)
Great and friendly service, very fast delivery definitely will be using again
I pre-ordered a Scooter on the 3rd of March and while I was waiting for the pre-order to come in stock I was constantly receiving updates on the status of my order. Any questions I had, I received a quick response from their live chat. When my order was read and processed, it came next day. The day after I received my order, I had a question about my Scooter and straightaway I was given a response with very helpful information. I will definitely be a returning customer!
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One of only a few stockists of onewheel accessories, and also responsive and quick delivery. Very happy with my purchases from these guys
Always the first and best place I go for any of my onewheel needs. The new bumpers I ordered turned up super quick and mad my board look like new.
Wow! Wow!. Absolutely amazing service!.. from the start!… I mistakenly ordered wrong part, but!.. the help the quality of service an advice!.. was second to none!.. took return of wrong ordered item, an posted correct item within hours!. after a few emails an pictures to check the right part, to the amazing amount of no extra charge!.. with a message saying about if I need assistance in fitting!.. just ask!.. All I have to say is when are you opening in Cardiff!.. we need you!.. Amazing service but advice to
Bought a couple of onewheels from R+G and had great experience. Good communications on shipping and advice on an issue I had on a board that was out of warranty. Great people to deal with.
Really great customer service & expertise in Electric bikes, especially the Super73 range. I am hoping to trade my old bike for the new model coming out in June.
Customer service is awesome!
Excellent service and support, and great communication
I can't say enough good things about the team at Ride & Glide. Whilst waiting for a product to come into stock they kept me updated constantly. For all your Onewheel needs in the UK these guys are your go to retailer. Will use again. Highly recommended.
I was after a Dualtron Victor, but needed a seat and a few other bits. Ride and Glide were the only company to take my order seriously, after many hours of research and contacting various companies. It even arrived earlier than stated, and i was particularly grateful to the staff for all their help and attention! Especially Amy who was great in assisting, advising and keeping in touch and up to date! All in all excellent service.
Staff very knowledgeable and friendly, purchase was straightforward,and product is great. Would definitely use ride and glide again.
Very pleased with my order it even arrived soon than I was expecting as the GT was on back order so very pleased
Pascal and Toby were absolute stars nothing was to much trouble to get my nami ready to go a pleasure to deal with highly recommended
I got the Onewheel as Christmas present, my partner said that delivery was very good, and they were in contact with him all the time making sure he knows where to expect packages. The fender arrived later but we knew that was the case because of the great communication. Great shop I would highly recommend and it’s now my go to shop for all Onewheel related things.
Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
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