Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
4.7
Excellent
1,000 reviews
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Review summary
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service! Friendly staff
On time and delivered with no fuss and…
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Highly recommend Rhenus delivery
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
Company details
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All reviews
1,000 total • Write a review
Showing 751 - 760 of 996 reviews
JH
Great service
Great service. Kept informed of expected delivery date and time, along with updates when delivery day was bright forward. Excellent service and communication. Much appreciated.
Date of experience: May 16, 2025
PF
Excellent customer service and friendly!
Excellent customer service and friendly!
Date of experience: May 16, 2025
RC
Good tracking system and advance…
Good tracking system and advance notification of when delivery would be. The drivers were kind, careful and very helpful. They took the boxes to our upstairs bedroom with no fuss. Super efficient
Date of experience: May 16, 2025
TW
Excellent communication and…
Excellent communication and service,polite & efficient
Date of experience: May 16, 2025
SS
Great service
Great service, I received a text the day before letting me know an approximate time of delivery, then on the morning I received a more accurate time and again when they were on their way. 2 really strong guys who very kindly carried the large boxes upstairs for me and were super polite and pleasant to deal with. I can't fault the whole process in anyway!
Date of experience: May 16, 2025
JG
Can’t fault the actual delivery and…
Can’t fault the actual delivery and information about timings which were spot on but it would have been nice to have had a hello or even a smile. I understand you can have a tough day but to say nothing at all to the customer at any time is disappointing.
Date of experience: May 16, 2025
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