Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
4.7
Excellent
1,000 reviews
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Review summary
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service! Friendly staff
On time and delivered with no fuss andβ¦
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Highly recommend Rhenus delivery
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
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All reviews
1,000 total β’ Write a review
Showing 741 - 750 of 996 reviews
JF
No hassle delivery
I was kept informed of expected delivery times on the agreed date. The delivery men contacted me on the day to say when they would be arriving. They arrived on time, were friendly, courteous and carefully delivered the heavy boxes into the room I requested.
Date of experience: May 20, 2025
MJ
Excellent delivery
The two men who delivered all the bed parts went above and beyond! They were considerate with footwear when I had asked them to wear shoe covers. They were extremely kind, very prompt and professional at delivering on the allocated day. I want to say the experience was great! I would definitely recommend them for delivery!
Date of experience: May 20, 2025
MK
Excellent service delivery..Jack andβ¦
Excellent service delivery..Jack and Mark provided clear delivery updates via text and calls, arrived on time and handled my purchase with care while being helpful and friendly..thank you!!
Date of experience: May 20, 2025
JH
No complaints!
I had a delivery made on behalf of DUSK. I canβt fault the two men that delivered our order, both were very friendly and helpful! We were kept up to date prior to our delivery day and on the actual day itself.
Date of experience: May 20, 2025
CT
Really accurate Delivery timings
Really accurate timings 2 hour window day before and then morning received a text polite friendly Delivery Men What a breath of fresh air
Date of experience: May 20, 2025
EH
Good communication
Good communication Arrived within the time slot and the delivery team were very helpful Good product too! Thanks!!
Date of experience: May 18, 2025
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