Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
H
5 out of 5 stars

good sevice

quit and polight

Date of experience: June 14, 2025

lB
5 out of 5 stars

Really fast response to request for dishwasher repair

Really fast response to request for repair. Kept informed of engineers arrival time. All sorted without drama

Date of experience: June 14, 2025

S
5 out of 5 stars

10/10

Our engineer arrived this morning within the allocated time frame. I was told between 10-1 and he arrived just after 10. He was so polite and respectful of our home. He knew exactly what the problem was with my washing machine, he had the part in his van and everything was fixed in less than an hour. So grateful to of had an engineer come out to us so quick. Thankyou. 10/10 service.

Date of experience: June 14, 2025

MM
5 out of 5 stars

On time

On time, very polite and got my cooker fixed quickly.

Date of experience: June 14, 2025

h
5 out of 5 stars

Very polite and friendly service

Very polite and friendly service

Date of experience: June 14, 2025

JH
5 out of 5 stars

The chap who came was most pleasant and…

The chap who came was most pleasant and really helpful.very efficient. Would recommend him to anyone.

Date of experience: June 14, 2025

SK
5 out of 5 stars

Punctual

Punctual. Pleasant and repaired. Thank you

Date of experience: June 14, 2025

AC
5 out of 5 stars

Easy to book time slot

Easy to book time slot, engineer very knowledgable and friendly.

Date of experience: June 14, 2025

LK
5 out of 5 stars

Great service

Great service arrived on time and he had my washing machine working so quickly, I’m really pleased

Date of experience: June 14, 2025

MC
5 out of 5 stars

Punctual and completely knowledgeable…

Punctual and completely knowledgeable and a very polite young man

Date of experience: June 13, 2025

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