The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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www.respondservices.co.uk1,000 total • Write a review
Really fast response to request for repair. Kept informed of engineers arrival time. All sorted without drama
Date of experience: June 14, 2025
Our engineer arrived this morning within the allocated time frame. I was told between 10-1 and he arrived just after 10. He was so polite and respectful of our home. He knew exactly what the problem was with my washing machine, he had the part in his van and everything was fixed in less than an hour. So grateful to of had an engineer come out to us so quick. Thankyou. 10/10 service.
Date of experience: June 14, 2025
On time, very polite and got my cooker fixed quickly.
Date of experience: June 14, 2025
The chap who came was most pleasant and really helpful.very efficient. Would recommend him to anyone.
Date of experience: June 14, 2025
Easy to book time slot, engineer very knowledgable and friendly.
Date of experience: June 14, 2025
Great service arrived on time and he had my washing machine working so quickly, I’m really pleased
Date of experience: June 14, 2025
Punctual and completely knowledgeable and a very polite young man
Date of experience: June 13, 2025