The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
MS
Great customer service
Great customer service! Engineer explained everything really well, no technical jargon! Was clear and concise. Made sure everything was up to high standard before leaving. Lovely guy!
Date of experience: June 15, 2025
Hc
Frustrated especially with kids in the summer heat
The dryer was taking very long to get the clothes to be not damp or ok enough to stop drying, so I called the engineer in and after their visit the dryer stopped working altogether Domestic and General
Date of experience: June 15, 2025
S
Steven
US
Fridge Freezer Repair We were advised of the options…
We were advised of the options available for either repair or an insurance policy. The date offered was convenient and on the day we were contacted in advance by the engineer of his arrival time. The engineer explained the problem with our fridge and was able to carry out the repairs keeping us advised of the problem involved.
Date of experience: June 14, 2025
NG
Good job :very helpful engineer
Good job :very helpful engineer
Date of experience: June 14, 2025
GB
Gavin B
US
Brilliant service as always
Brilliant service as always! Engineer called to let me know he was on the way. Same friendly and polite engineer that I had previously for a breakdown service. Knew what the issue was straight away and repaired it without any bother. I couldn’t believe how quick he resolved the issue including tidying up behind himself. Again, brilliant service and highly recommend.
Date of experience: June 14, 2025
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