The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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No description available yet.
Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
A
AW
US
Waste of time, didn't arrive prepared
Nice guy, arrived within the 3 hour timeslot but with incorrect replacement part to complete the job, despite us providing photos of the damaged part and written description. So after nearly 2 weeks we still have no useable oven and now have to wait for the correct part to be delivered, to fit it ourselves.
Date of experience: June 13, 2025
AA
Perfect service from start to completion
The appointment process was straightforward and quick, convenient slots were available as soon as the following week. There was good follow up to bring the appointment closer and very well measured reminders. The engineer Irfan was very experienced, professional, polite and respectful. He came prepared with the replacement part and was versed in every step needed to get my dishwasher back to fully functioning state. The whole process was completed quietly and swiftly including the testing and going over the correct operating steps with me. The results when I made the first run with a full load of dishes, cutlery and glassware were impressive. I am very happy to have Respond Services attend to my dishwasher service.
Date of experience: June 13, 2025
MF
Timely arrival and friendly prompt…
Timely arrival and friendly prompt service.
Date of experience: June 13, 2025
MS
Great all round experience
Arrived on time, pleasant engineer, communicated well, fixed the problem.
Date of experience: June 13, 2025
MA
5mins and All sorted
Listen, I could not fault the service I received from this company. He had the door back on within minutes and showed me how to do it myself should the need arise in the future. Very polite and understanding to the needs of my household. Would highly recommend this company for repairs when needed.
Date of experience: June 13, 2025
C
Customer
US
Can highly recommend
The company have been very good to deal with, right from the booking. They listened to additional information I could give them about the repair, so that the engineer would have the right parts.The engineer arrived in the allocated time, and fixed my dishwasher. He was polite and clearly knew the product. It was fixed today, and so far so good!
Date of experience: June 13, 2025
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