The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
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Showing 911 - 920 of 996 reviews
CS
Excellent service friendly and…
Excellent service friendly and experienced engineer, knew straight away what was wrong and had parts with him Replaced part and washing machine working perfectly.
Date of experience: June 17, 2025
DM
Fast and efficient
On time, quick replacement oven element, very pleasant engineer.
Date of experience: June 17, 2025
SH
The engineer was friendly and…
The engineer was friendly and informative
Date of experience: June 17, 2025
MV
Mr Vijay
US
Lack of training
The person who came on first appointment didn't knew how to resolve the fault and ordered the motherboard for hob to remove the fault whereas when the second person came with the motherboard he didn't do anything except resetting the hob and not even using used the new motherboard. We were left without the hob for 10 days in wait for the part which was not even used and the problem could have been resolved on first instance just in few seconds.
Date of experience: June 17, 2025
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