The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 901 - 910 of 996 reviews
ES
No difficulties in getting engineer…
No difficulties in getting engineer over to do the repair. Once here job was assesd and repair done.
Date of experience: June 17, 2025
SM
Excellent all round
Excellent all round, punctual, professional, and overall a great work done
Date of experience: June 17, 2025
C
Cindy
US
Repairman was professional and…
Repairman was professional and courteous. I’m happy for the convenience to call up for repairs when I have an issue with my washing machine. Outside of this, I’ve asked him for advice on on of my other appliances and he’s related the information in an actionable way. I am quite pleased with his service - happy with him in particular.
Date of experience: June 17, 2025
jf
Completed the repair quickly and …
Completed the repair quickly and efficiently arrived At specified time Pleasant and polite engineer
Date of experience: June 17, 2025
NB
Absolutely wonderful service provided..
Absolutely wonderful service provided..
Date of experience: June 17, 2025
CR
Exceptional service!
Very friendly, kind, polite, humorous Lindon and with equal expertise in his profession. An unusual fit and strong man! Moving my inbuilt double AEG oven out of the slot and putting it back without damaging my units! Bravissimo!
Date of experience: June 17, 2025
GL
Efficient
The engineer was excellent from AEG, the two week wait via Domestic & General was not so excellent!
Date of experience: June 17, 2025
R6
Great service from start to finish
Great service from start to finish. AEG tumble dryer broke down after 10 yrs service. Contacted AEG service centre. Repair costs explained, appointment made via Respond Services for repair. Service engineer Ian attended a few days later, thoroughly examined the tumble dryer, identified a few issues, carried out partial repairs with new parts and machine working safely. Engineer Ian returned a few days later, completed all repairs with further new parts, tested machine thoroughly to confirm machine back in perfect working order. Totally pleased with his work, very pleasant and knowledgeable gentleman. Respond Services helpline very efficient, would definitely recommend, THANK YOU.
Date of experience: June 17, 2025
AW
Very nice and knowledgeable team
Very nice and knowledgeable team
Date of experience: June 17, 2025
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