Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
KL
5 out of 5 stars

Feedback

Kept me updated since booking, engineer rang to let me know when he would be arriving , very polite and professional and explained everything to me , great experience so pleased i have the extra cover

Date of experience: June 17, 2025

M
5 out of 5 stars

Resolved the issue so quickly

Resolved the issue so quickly

Date of experience: June 17, 2025

M.
5 out of 5 stars

Efficient service

Engineer arrived bang on time and did the repair quickly and efficiently.

Date of experience: June 17, 2025

SG
5 out of 5 stars

Arrived on time fixed issue quickly

Arrived on time fixed issue quickly

Date of experience: June 17, 2025

AW
5 out of 5 stars

Efficient and friendly service

Efficient and friendly service, Repair successful

Date of experience: June 17, 2025

MC
5 out of 5 stars

Great service 30 mins surgical

Great service 30 mins surgical

Date of experience: June 16, 2025

M
5 out of 5 stars

Very professional would recommend …

Very nice man very professional and did a good job

Date of experience: June 16, 2025

GB
5 out of 5 stars

Great service.

Great service.

Date of experience: June 16, 2025

UM
5 out of 5 stars

Impressed

From the time I phoned with a problem I had with my washer dryer to it’s successful repair I have been impressed with the service I received.

Date of experience: June 16, 2025

C
4 out of 5 stars

Issue fixed.

Issue fixed. Engineer was polite and courteous. 1 star dropped only as was told i would be contacted when he was on his way.

Date of experience: June 16, 2025

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