Great service at an affordable price.
Great service at an affordable price. Had some issues with the car we hired but these were sorted promptly. Have used RedSpot on several occasions and will definitely use them again.

Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
Great service at an affordable price. Had some issues with the car we hired but these were sorted promptly. Have used RedSpot on several occasions and will definitely use them again.
Easy to find and easy pick up. The car didn’t have any water in the window washers which was annoying but not too big a deal.
Had a good experience. Only observation is that the counter time is a little long. On both recent occasions I had to wait for staff members availability to sign paperwork etc. This was not reflective of the whole experience which was good quality and reliable service.
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I would have given 5 stars as the service was excellent. My only complaint was I used to hire Top Dog Package all the time as it included everything including tolls only to be informed on pick-up of my car this time it no longer includes tolls. To me why would you make your product include less than it did before. Having everything included was what originally attracted me tho this package.
Redspot is easy to book and the different costs structures ie top dog, are simple to understand and review. Most recently hired a car from Perth Airport, it's a long walk to the booth, but the staff were incredibly friendly and helpful. Sydney staff may need a little more training in customer service.
Car was reliable. I had two car seats 1 for my eight year old & 1 for my 4 year old. I did intend on only paying $130 for my rental as that was the amount on my bill but added on insurance & then ended up paying $260 which did interrupt my budget. I also did the prepay fuel option of $22 & my fuel only dropped 1-2 bars certainly not $22 worth.
Always attentive reliable and economical with no fuss booking .
- No friction, very pleasant staff at Sydney airport. - However, to improve, please advise us, the customers about the toll roads and how it is being charged. I wasn't sure if the car had a tag...., I was terrified that the charges need to be paid in 24 hrs and what I will be charged by the rental company at the end including the late charges. - The first rental in April 2018 was a newer car, clean and great to drive. The second rental in May 2018 was an old car, didn't smell nice inside, with lots of damages on the body. - You could paint a "RedDot" Dot a big larger, it is hard to find.
Redspot needs to have a sign in Adelaide airport as I lost a lot of time trying to find the counter both in the terminal and at the Rental pick up area
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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