Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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www.prospect.co.uk1,000 total • Write a review
An agency with a staff that performs a professionally service and always on time.
Date of experience: April 14, 2025
Charlotte was very friendly and helpful
Date of experience: April 12, 2025
Charlotte was amazing; answered all the questions I had ; she was very friendly and professional.
Date of experience: April 12, 2025
Selling the property in Sandhurst has been a remarkably smooth and well-coordinated process, thanks largely to Bernadette’s exceptional efficiency. Her proactive communication ensured that all parties involved remained on the same page throughout, minimizing delays and complications. Bernadette’s attention to detail and ability to handle unexpected challenges made the transaction seamless and stress-free. Her professionalism and dedication truly stood out, making her an indispensable asset in this sale.
Date of experience: April 10, 2025
US
Hello, This review is about Prospect Estate Agency. My experience began when I was searching for a flat, and Leslie showed me several properties with the utmost professionalism. After successfully selecting one, I continued working with Prospect, and Claudia became my main point of contact. Claudia has made my life so much easier—whether it’s arranging visits, handling repairs, or managing renewals. Her commitment and professionalism have been consistent throughout my tenancy, and I’m truly grateful for her support. Without a doubt, Prospect makes the entire process smooth and straightforward for both tenants and landlords.
Date of experience: April 10, 2025
Vickie Cripps is a helpful and responsible person in my property renting. As I am the first time to rent a flat in UK that I am worried about all the process during my moving in before and after. I was depressed by her prompt response to my problems. She is always proactive and ready for help. Thank you.
Date of experience: April 8, 2025
Prospect have been managing our property for a few years. Vickie has been our property manager for the last year or so and has been great. Vickie is always efficient and calm with me and has helped me navigate a number of maintenance issues. I’ve dealt with a number of the Prospect team over the years and have been very pleased with the service provided.
Date of experience: April 8, 2025
My experience has been smooth and easygoing thanks to Charlotte. Charlotte showed me around the property and explained in perfect detail all the accoutrements and provisos. She helped me whenever I had questions I'd email her and her response was always prompt and thorough.
Date of experience: April 8, 2025
US
Bernadette Martin helped us through the paperwork process of selling our house (Sandhurst branch). She was helpful, attentive and always at hand with answers for us. We had ups and down throughout the process but I felt like Bernadette was always open and honest with me.
Date of experience: April 8, 2025
