Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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We have a great property manager in Sasha Stevens who solves our problems without issue and has made our first time moving out much easier than it could have been.
Date of experience: March 7, 2022
We had an excellent service from Michael Sharp during the sale of our house. We were continually updated on progress and kept informed or any changes or when information was required. Very professional and efficient throughout. The sale went through smoothly and we would recommend using Prospect again
Date of experience: March 7, 2022
We rented through prospect and were very happy. Especially with Julie Jacobs who helped us during a particularly difficult time. Julie and the landlord ensured there was much flexibility in our tenancy when we were not sure whether we were going to purchase our onward property. This helped allay significant amounts of anxiety. We are very satisfied. Thank you
Date of experience: March 6, 2022
Fantastic service - professional, prompt and takes away all the stresses involved with property management. Agnese is brilliant and always on hand to help, no matter the issue. Highly recommend.
Date of experience: March 5, 2022
US
Just want to say thank you to Lily Sines for helping me and my partner over the last year with our property. Always responds very quickly on emails and is very professional with her job. Gets any issues solved very quickly and that is exactly what we want as tenants. Thank you
Date of experience: March 3, 2022
Agnese is always very helpful.
Date of experience: March 3, 2022
US
Right from the day one they have been doing good in providing services when I got problems in house related to plumbing, washing machine etc. they have resolved them patiently. I realy apprciate Gemma for her work towards resolution of the tickets.
Date of experience: March 2, 2022
Agnese is always very helpful and gets any issues sorted quickly and efficiently. I recieve regular updates and communication. My husband and I are very pleased with the service Agnese provides on behalf of prospect.
Date of experience: March 1, 2022
US
Agnese has been professional, diligent and proactive through the last few months, especially on arranging maintenance services. Agnese is an excellent ambassador for Prospect
Date of experience: February 28, 2022
