Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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US
Excellent service from Kate Smith. Friendly, professional and efficient, she takes ownership of any issues and keeps me informed. Very grateful to have Kate as my property manager; I have confidence in her ability to manage it effectively.
Date of experience: March 11, 2022
My point of contact with Prospect is Agnese Rees. Agnese is very helpful, responsive & reliable with managing my property management issues.
Date of experience: March 10, 2022
We are in the process of selling our flat with Prospect. They have been really helpful, especially Michael Sharp. He has been updating us regarding the progress of sale and giving valuable advice. He is quick to return our call when we have any questions. Max was also great - he showed us around a house that we were interested in and he was very informative. All in all great team - very proactive.
Date of experience: March 10, 2022
US
Hi all! I been in this property for 4 years! I had great time there! Only moving cause need bigger house as family is growing! Kodie Brooks has been a great property manager, always willing to help, very reasonable and professional! Sure I will miss my time there!
Date of experience: March 10, 2022
We have rented through Prospect for a year now and would like to thank Agnese Rees for a very professional & friendly experience. Nothing was too much trouble and all matters were handled promply and efficiently.
Date of experience: March 9, 2022
Agnese has always been responsive, friendly and professional. She recently saved me money by suggesting I combine my Gas Safety Certificate and boiler service under my BR Gas contract.
Date of experience: March 9, 2022
Very happy with Agnese's professionalism and highly efficient service. At resolving issues, she takes great care to look after the interests of both tenants and landlords in a balanced way, and communicates clearly and timely throughout. I'm very positively impressed and would absolutely recommend!
Date of experience: March 8, 2022
