Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
Date of experience: March 18, 2022
We have just finished a tenancy through Prospect and very happy to say we have received an excellent level of service from many members of staff at Prospect in Bracknell ... all of whom have been very helpful and prompt in dealing with any issues. In particular Kodie Brooks has been very efficient in getting back to us and facilitating the end of tenancy arrangements to make sure everything ran smoothly. Thank you Kodie .. and to all your colleagues at Prospect.
Date of experience: March 17, 2022
US
Want to highlight a particular area manager fro Prospect Wokingham Maddie Clark, who we had a property viewing with. She was very spirited and engaging in her conversation. She was thorough and professional in her approach. Very pleased with her interactions , wishing her good luck !
Date of experience: March 16, 2022
Always prompt in replying to issues which is great when you have no hot water. Delays when waiting for Landlord authorisation but that's not the agency's fault. All in all we are impressed with the overall service.
Date of experience: March 15, 2022
I've been renting from Prospect Estate Agency for almost 3 years and they are a joy to deal with, comfortably the most efficient property management company I've dealt with to date. This is mainly due to Agnese who deals with all my contract renewals, maintenance issues moaning etc, she is always friendly, positive, efficient and willing to help. Highly recommend.
Date of experience: March 14, 2022
US
I have been renting a property from Prospect for the last 6 months and I need to say that the customer service is amazing. From getting detailes about the property before renting, to making a really fast appointment for viewing, to all the paperwork part. After getting approved to move in, the senior property manager, Agnese, was always in touch with me. She helped me a lot after I settled in the property, provideing a good communication between renter-agency-landlord. Easy to reach, fast at solving issues. Thank you.
Date of experience: March 14, 2022
My current property manager Agnese is outstanding. Always helpful, proactive, and gets things done quickly and efficiently. On top of that she is a pleasure to work with. Thank you Agnese!
Date of experience: March 11, 2022
US
Worked with Michael and Ross at the Reading branch to sell my house. The process was very smooth and efficient. The first sale actually fell through so ended up doing it twice. In terms of getting the house on the market, generating offers and getting an agreed sale I really can't fault the team. Thank you.
Date of experience: March 11, 2022
