Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

1,000 total • Write a review

Showing 851 - 860 of 996 reviews
A
5 out of 5 stars

Trustworthy, Helpful and efficient

I've been renting through Prospect for 12 years and its been an excellent relationship, friendly and helpful. I'd love to give a shout out to Julie Jacobs who is always great to deal with, whatever the issue.

Date of experience: April 1, 2022

DB
5 out of 5 stars

Very good service

Very good service, always looking forward for their customers.

Date of experience: March 31, 2022

SW
5 out of 5 stars

Rented a property through Prospect

Rented a property through Prospect. They made the whole process very easy and were very quick to resolve any issues we had whenever they arose. Agnese is an absolute asset to the company and was incredibly helpful and supportive for the duration of our tenancy.

Date of experience: March 30, 2022

SO
5 out of 5 stars

Happy to work with

From beginning till end, Michael Sharp tried to help. I am so happy to buy property from Prospect Estate Agency.

Date of experience: March 29, 2022

JK
5 out of 5 stars

Reliable local agent.

Michael was very knowledgeable and prompt. Any areas that required a specialist he was able to put me in touch with someone within 24 hours generally. I haven’t bought property for a couple of decades so he was able to introduce a legal, finance and lettings team all of whom were reliable.

Date of experience: March 28, 2022

BA
5 out of 5 stars

After 6 months of failure when selling…

After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!

Date of experience: March 24, 2022

NG
5 out of 5 stars

I have been Dealing with Prospect for…

I have been Dealing with Prospect for almost 4 years now and it has been nothing but a great experience. Initially Georgia and Currently Gemma since about 2 years now have been very reactive and helpful to all our issues which we have raised so far. Gemma always hears our problem patiently and tries to resolve for us.

Date of experience: March 22, 2022

HS
5 out of 5 stars

Great Service

Great service from all at Prospect Reading. Michael Sharp was very informative and concise on the initial valuation and gave us a lot more confidence that the other agent we saw. The sale was agreed quickly and for more than we thought we would get. Wouldn’t hesitate to use Prospect again or recommend them to our friends.

Date of experience: March 22, 2022

KD
5 out of 5 stars

Great customer service

We dealt with the Prospect Reading office when searching for a property. They were very knowledgeable in everything we asked them. We mainly dealt with Michael and Daniel and couldn’t have asked for more. We didn’t end up buying anywhere but definitely will come back to Prospect when we start looking again.

Date of experience: March 21, 2022

S

Sen

US

5 out of 5 stars

I recently worked with Prospect on a…

I recently worked with Prospect on a recent purchase and found them to be very useful in helping the sale progress. The agents were very proactive in chasing both sets of solicitors and very helpful in the flow of communications between seller side and buyer's. Will certainly look to work with them again in the near future.

Date of experience: March 19, 2022

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