Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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Just to say thank you to Agnese for addressing all our issues so promptly , very professional, and much appreciated .
Date of experience: June 6, 2022
I give 5 stars π for agent MARIA PROKO she is the best women a ever meet β€οΈ thank you for everything .
Date of experience: May 31, 2022
Very good service from Prospect Estate Agency. Especially our agent Sasha, who takes care of everything and always happy to help us! Many thanks!
Date of experience: May 30, 2022
US
We cannot fault the first class attention to detail and support throughout the selling process of our home. Thank you to Michael, Nicole and Maddie. The process of selling a home can be challenging in the UK and the team has carried us throughout. We cannot say enough positive things about you all.
Date of experience: May 26, 2022
Fantastic, efficient customer service from all the Reading team! Particularly Hazel who has been my property manager during my time in Reading, she was very responsive to queries both over email and via the phone, everything was clearly communicated and she made the moving process very smooth, many thanks Hazel!
Date of experience: May 26, 2022
The washing machine broke, Agnese called me promptly and liased with the landlord swiftly to sort out a replacement
Date of experience: May 24, 2022
I've been with Prospect since I've left England 3 years ago. The quality of paperwork and structure is fantastic. But most importantly, Agnese, my property manager is nothing short of amazing. She's super prompt, super kind and super patient...I cant think of an area where she could do more. A great example of going above and beyond for client.
Date of experience: May 24, 2022
US
People make the difference. Been Manager for a team of hundred people is easy to recognise the value of Sasha Byrne. She knew how to handle the situation and position himself right in the center. It is not easy when there are different conflicting interests. Sasha will be in my management team!
Date of experience: May 21, 2022
The support from Betsy Harmer was excellent- proactive, knowledgeable and helpful
Date of experience: May 19, 2022
Agnese has been excellent with updates, communications and speedy response and resolution. Many thanks for your support.
Date of experience: May 18, 2022
