Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

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Showing 31 - 40 of 996 reviews
KB
5 out of 5 stars

Super helpful!

Charlotte Morgan was so helpful when I was searching for a property. She was really efficient and always answered any questions I had quickly. I would highly recommend Charlotte!

Date of experience: June 24, 2025

M

Max

US

5 out of 5 stars

Charlotte Morgan - Lettings - Fab!

Pleased to say that I have always found Matteo and the Wokingham team helpful and reliable when needing their services. A special mention for Charlotte Morgan who is a fab point of contact who delivers on her word - something very important when you live 2 hours away from their office. Keep up the good work πŸ™‚

Date of experience: June 24, 2025

MY
5 out of 5 stars

Sales coordinator

Bernadette Martin was so brilliant at keeping us updated on the progress of our sale. Always answering any questions we had quicker than our solicitor. Well done Bernadette and thank you.

Date of experience: June 23, 2025

As
5 out of 5 stars

Charlotte Morgan was really helpful!

Really easy experience and no hassle. All sorted quickly and love the property. My account manager was Charlotte Morgan and she was super helpful and got everything done quickly. Cant reccomend enough!

Date of experience: June 19, 2025

LN
1 out of 5 stars

I am landlord with prospect

I am landlord with prospect, if you are looking for an estate agent. trust me don't go with them, expecially reading one. very disappointing service. rent pay not on time. NANCY IS WORST AGENT IN UK

Date of experience: June 19, 2025

GS
5 out of 5 stars

Great service from Charlotte

Great service from Charlotte, she was clear , knowledgeable and informative and was very friendly! Would definitely recommend her and the prospect team.

Date of experience: June 18, 2025

LH
5 out of 5 stars

Chartlotte

Chartlotte, Mateo, and Chloe have all been absolutely amazing with helping myself and my partner move into our new apartment with a very quick turn around! They kept us updated every step of the way and every piece of communication was friendly and efficient. Couldn’t recommend the prospect leggings team enough!

Date of experience: June 18, 2025

V

VA

US

5 out of 5 stars

Charlotte Morgan

Charlotte Morgan : punctual, professional and polite throughout the viewing of the apartment. Excellent local knowledge with insightful tips. Highly recommend , 5 star ⭐

Date of experience: June 18, 2025

G
5 out of 5 stars

Thank you to Charlotte Morgan who was a…

Thank you to Charlotte Morgan who was a great help!! 10/10

Date of experience: June 18, 2025

G
5 out of 5 stars

Customer Service by new recruits …

Been liaising with Sonam over several Investment Properties in the area . Have to say we are quick to critic and do not complement enough. Sonam always returned my calls , emailed over details as assured and very upbeat / engaging . Hopefully we can secure a deal in the very near future .

Date of experience: June 18, 2025

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