★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Dan(Daniel Simmonds) at Wokingham Prospect branch has been fantastic in helping us in our property search. He takes keen interest in understanding customer needs and really makes an effort to send the right properties that are suitable and inline with customer needs (very rare from our experience).
He also is very thorough and gets into the detail, providing us with additional information as requested. He always goes the extra mile and is always at the other end of the phone for any of my questions and yet not imposing.
We would without hesitation recommend him to anyone who wants to find their next ideal home! We hope to find our ideal next home through Dan.
Beth has been an excellent communicator throughout my purchase, she kept communication flowing between all parties to ensure my sale and purchase was successfully concluded.
Definitely the smoothest house sale I've experienced, or heard of. Largely thanks to Beth Murphy (Wokingham) who went above and beyond to make things happen, move the process along and keep us informed the whole way. Credit also to Matt Reynolds. Thanks so much!
Fantastic experience working with the guys at Prospect especially Demi , she went above and beyond for me and my son made the whole experience very personal even when solicitors got in the way lol .
As first time buyers who recently made an offer on a property we found through Prospect, we could not recommend them more highly. From the very first calls, Toby H has made it a brilliantly smooth and stress free process, always answering calls & emails expeditiously and has been an absolute pleasure to deal with.
And a special thanks to Katie H for showing us around several properties. Her professionalism, attentiveness and personable nature make her a credit to the company.
Demi at the Aldershot Prospect branch has been fantastic in helping us secure a property. She really got into the detail, providing us with additional information to get a full understanding of each of our viewings. Her professionalism throughout put us at ease and we would highly recommend her and her team.
Beth at Prospect was fantastic. Her communication was amazing and she always came back to me with answers to my questions quickly and efficiently.she really made the whole experience much less stressful then it could have been! Thanks Beth.
We recently sold our property with Prospect, and we were very impressed with their professional and personal approach. This is the second time we have worked with them, and both times they have provided excellent service.
In the past, we have had some negative experiences with other local estate agents when looking for housing. However, Prospect has restored our faith in the industry.
We finally completed on selling my mum’s bungalow after a few ups and downs. Many thanks to Michael, Matt & Beth for your continued support throughout. Great service we will always recommend.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.