Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

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Showing 221 - 230 of 996 reviews
M
5 out of 5 stars

Fantastic team at Prospects…

Fantastic team at Prospects Farnborough. Bought our property through Darren then when renovated it, went straight back to the lettings team of Jordan, Leslie & Chris who found a tenant really quick. Have recommended to others. Thanks guys.

Date of experience: September 13, 2024

E
5 out of 5 stars

Helpful

Exchanged today with the help of Prospects - Beth was very helpful.

Date of experience: September 13, 2024

MA
5 out of 5 stars

Kate Smith was Superb

I purchased my Flat 3 years ago and Propect have been letting it out for me. I’ve been interacting with the Property Agent Kate Smith if there are any issues surrounding the Flat on numerous occasions and she has been Superb keeping me up-dated. Emails , phone calls and texts are responded swiftly and quick if there is a problem. She was very Professional advising me about an ongoing issue I had with the managing agency who own the leasehold of my flat. Giving me directions and advice on how to overcome this obstacle. The 5 star is because of her , she deserves a Pay Rise.

Date of experience: September 13, 2024

MS
5 out of 5 stars

I use Prospect to manage my rental flat…

I use Prospect to manage my rental flat in Reading as I live away in the North of England. They do an excellent job always attentive and alert me of any issues or deal with my queries very promptly. Vickie is my manager of the property and she does a great job and I feel very reassured the flat is in safe hands. Great value service would highly recommend Prosoect in Reading for any property management.

Date of experience: September 12, 2024

HS
5 out of 5 stars

Buying our first home

Buying our first home was made so much easier by the team at Prospect, particular mention for Beth who was handling our case being super friendly and helpful 😊

Date of experience: September 12, 2024

V
5 out of 5 stars

Demi is a great support in my house sale

Demi is a great support in the sale of my property. She has taken the lead in communication, ensuring I have up to date information and feedback as well as working with me to keep logistics easy and the property safe when not occupied.

Date of experience: September 11, 2024

S
5 out of 5 stars

As a first time buyer

As a first time buyer, it can be quite overwhelming looking for properties but Demi has been amazing, professional and helpful. I will definitely continue to use this service.

Date of experience: September 10, 2024

M
5 out of 5 stars

Friendly and professional

Demi was an excellent agent, her choices of property were spot on, she was so friendly and helpful. I am definitely staying with her and the agents as it has been such a good experience so far.

Date of experience: September 10, 2024

K
4 out of 5 stars

After a recent property fell through…

After a recent property fell through beth was on hand to find me a new property quickly ensuring I didn't lose my buyer. 10/10 service.

Date of experience: September 7, 2024

JD
5 out of 5 stars

Beth has been incredibly professional…

Beth has been incredibly professional on all viewings we have had.

Date of experience: September 7, 2024

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