Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
BH
5 out of 5 stars

Professional, honest and knowledgeable service.

I choose Prospect because of their knowledge of the local area. They gave a realistic valuation and worked with us to organise viewings that suited all parties. Dexter and his team communicated with us extremely well throughout the process. Always polite and pleasant and nothing was too much trouble. A pleasure to do business with. Would highly recommend to both buyers and sellers. They made a potentially stressful situation as seamless as possible. Many thanks to Dexter and the team at Aldershot.

Date of experience: February 11, 2025

CF
5 out of 5 stars

Dexter was great

Dexter was great. Always filling me in and keeping me updated with everything. I couldn’t have improved the service if I wanted to.

Date of experience: February 7, 2025

B

Ben

US

5 out of 5 stars

Thanks Sasha Allen!

Thanks Sasha Allen! Responsive and friendly to deal with.

Date of experience: February 4, 2025

AA
5 out of 5 stars

I had a fantastic experience with the…

I had a fantastic experience with the team during both my initial contract signing and my renewal. Their service was excellent, and would definitely recommend them to anyone searching for a home.

Date of experience: February 4, 2025

T
5 out of 5 stars

Much easier with Prospects

Renting a property is an ordeal. Charlotte's an exception - helpful, professional and always in communication.

Date of experience: February 4, 2025

R
5 out of 5 stars

Very happy with Prospects prompt…

Very happy with Prospects prompt welcoming service! Definitely the best estate agents!

Date of experience: February 4, 2025

NO
5 out of 5 stars

Charlotte Morgan - Thank You so Much

Charlotte Morgan made the whole process very easy for me and clearly explained all the procedures and what is needed from my end. She has been very helpful by always being on top of things and making the whole process very smooth. I cannot thank her enough for everything she has done.

Date of experience: February 2, 2025

AC
5 out of 5 stars

Charlotte Morgan made the process very…

Charlotte Morgan made the process very smooth and answered all our questions. She was very understanding with the delay our end and kept us updated all times.

Date of experience: February 1, 2025

SH
4 out of 5 stars

Jay at Prospect Winnersh is an asset to…

Jay at Prospect Winnersh is an asset to the company. He regularly would chase up enquiries on my behalf, and ensure things would keep progressing in the right direction.

Date of experience: January 26, 2025

LB
5 out of 5 stars

Thank you Jay!

I highly recommend Jay's services. We bought our new home through him and it has been a real pleasure to deal with him. He has been professional from day one, really reactive and always available for any queries/questions we had. Thank you Jay for being so helpful and making the transition so smooth.

Date of experience: January 23, 2025

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