Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

1,000 total • Write a review

Showing 161 - 170 of 996 reviews
R
5 out of 5 stars

Cannot thank Kodie from the Bracknell…

Cannot thank Kodie from the Bracknell branch enough for all of her help and support through your our tenancy. Always helpful and would recommend this branch fully.

Date of experience: January 23, 2025

TL
5 out of 5 stars

Prospect Wokingham - Service Review

From enquiry to signing off on my rental agreement the team at Prospect Wokingham went above and beyond . A special mention to Charlotte Morgan for assisting me with great service

Date of experience: January 22, 2025

BA
5 out of 5 stars

Charlotte Morgan provided outstanding…

Charlotte Morgan provided outstanding support throughout the process. She understood my needs and handled all the details professionally. Highly recommended.

Date of experience: January 22, 2025

Q
5 out of 5 stars

Helpful and courteous throughout.

Helpful and courteous throughout. Charlotte took our search personally and helped not only find the perfect property but guided us through the process and fought our corner

Date of experience: January 21, 2025

PP
5 out of 5 stars

We've had an excellent service from…

We've had an excellent service from Charlotte who helped us secure a new home with patience and professionalism.

Date of experience: January 15, 2025

MK

M K

US

5 out of 5 stars

Charlotte has been super helpful with…

Charlotte has been super helpful with this whole process, 10/10 would recommend.

Date of experience: January 13, 2025

MA
4 out of 5 stars

Great Service

Charlotte and her team were great in dealing with my rental. Charlotte was proactive and kept me informed and updated every step of the way. She showed the tenants around with great understanding of what the property had to offer and Charlotte and her team managed to find a tenant within a short period (a month). Charlotte is polite, friendly and Customer Orientated.

Date of experience: January 13, 2025

TC
5 out of 5 stars

I Felt Valued As A Customer

It was my first time ever to use an agent to find accommodation in the UK and to be honest I fell into the best hands of Charlotte Morgan, she was very kind and patient with me ready to answer and guide me through the whole process. I am very grateful and thankful.

Date of experience: January 12, 2025

S
5 out of 5 stars

Thanks to Charlotte from the Prospect…

Thanks to Charlotte from the Prospect office in Wokingham for her assistance recently and her efficient service.

Date of experience: January 10, 2025

JL
5 out of 5 stars

Amazing. Very helpful

Amazing. I needed a place to live quickly. Sorted within 5 days and in the run up to Xmas. Thank you. And a special mention goes to Charlotte Morgan. Thank you for helping.

Date of experience: January 9, 2025

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