Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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As a renter, my primary contact has been Katie who has been lovely, quick to reply, and helpful navigating between my landlord and myself.
Date of experience: March 12, 2025
Kodie is extremely helpful always a pleasure to deal with and I would thoroughly recommend her.
Date of experience: March 11, 2025
They reprented a seller whose property I bought recently in Maidenhead. Unfortunately you can't change the seller's estate agent. They are just appalling. They don't manage anything, are economical with the trough, which delayed the process at least one month. The management is not trustworthy and didn't train and control their staff. Suggest you avoid them in any case
Date of experience: March 9, 2025
Easy to deal with. Claudia my property manager is very responsive.
Date of experience: March 8, 2025
As a contractor for prospect I have always found them extremely easy to work with and have recently had the pleasure of communications with Ashleigh who has always responded professionally and promptly when required
Date of experience: March 7, 2025
I have been a contractor for Prospects for many years now but recently I have had the pleasure of working with Claudia Davis. She is very well organised and everything seems to be done with complete control. No last minute situations. She is happy, friendly but very competent. This is great as it helps me to arrange my diary and allocate staff. The reason for writing this review is because we recently had a job where the landlord was very angry and accused us of not cleaning the upstairs carpet. Even though she agreed they were still wet she thought they didn't smell as good as the downstairs carpets. Claudia handled the situation extremely well communicating between us and the landlord with great respect for both parties, coming to a conclusion that suited everybody. it is so nice to have someone who shows us a bit of loyalty when things get difficult. It doesn't happen often enough. Keep up the good work
Date of experience: March 6, 2025
Was contacted by Ashleigh, concerning a rented property we are working at next week. She was extremely helpfully and contacted the tenants to confirm the appointment.
Date of experience: March 6, 2025
US
We were in contact with Charlotte as she was our first contact agent during the finding new home process. Charlotte was knowledgeable and very quick in responding which make the whole process much easier and smoother. The only objection I can have was the referencing system they use which was Goodlord. We had better experience with the previous one. There was some miscommunication this time which resulted in a bit delays in finalising the contract.
Date of experience: March 6, 2025
Quick response and action. Very friendly and enthusiastic with Vickie Cripps team.
Date of experience: March 6, 2025
