Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions. The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.
Prominent Tickets receives high praise from many customers for its reliable service and competitive pricing, with a significant number of reviews highlighting the absence of hidden fees. Reviewers appreciate the professionalism and helpfulness of the staff, noting that they often receive great deals on tickets for various events.
Many express satisfaction with the seamless ticket purchasing process, emphasizing quick delivery and excellent customer support. However, some consumers voice concerns about high prices and issues with ticket delivery methods, such as receiving physical tickets instead of e-tickets. A few reviews mention discrepancies in pricing, suggesting that customers may encounter inconsistencies. Overall, Prominent Tickets is viewed positively, with the majority of users enjoying their experiences and recommending the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 71 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2017.
| Month | Average | Reviews |
|---|---|---|
| Nov 16 | 5.0 | 1 |
| Dec 16 | — | 0 |
| Jan 17 | 5.0 | 1 |
| Feb 17 | — | 0 |
| Mar 17 | — | 0 |
| Apr 17 | — | 0 |
| May 17 | — | 0 |
| Jun 17 | 2.0 | 1 |
| Jul 17 | — | 0 |
| Aug 17 | — | 0 |
| Sep 17 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“I have purchased tickets over ten times from Prominent Tickets and have had excellent service everytime”
“Prices were very high”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | — | 71 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Prominent Tickets is #3 of 5 on overall rating in this group.
71 reviews of Prominent Tickets. Filter by what matters to you.
I have not ordered tickets online too often, but their site made it easy. I was a bit annoyed when they had to talk to me before my order went through, but I do understand they were just double checking identity and there is NOTHING wrong with that.
Best ticket experience ever. I got my ticket exactly when I was told I would get them. I saw Les Miserable with my 16 old son. He was very impressed with the show. Now he wants to see more if Broadway...
I have never felt so ripped off in my entire life. 9 friends and I bought tickets to see our college team in the NCAA Sweet 16 Tournament at MSG. It's old news now that these tickets have reached records breaking costs. We bought our tickets on the Sunday prior to our event (Friday 3/28) and were informed 2 days before the game that Prominent Tickets no longer had our tickets (I'd like to know where they went). The 100% guarantee I see on your website is NOT the service I received. I'd like to break down the statements made in that guarantee; Your tickets will arrive in time for the game; They never arrived, they were held out on us for 4 days until we were told they didn't have them. Your tickets will be legitimate and valid for entry; it doesn't seem legitimate when you're told TWO DAYS before the event that Prominent Ticket no longer has the tickets. Your tickets will be the ones you ordered or better: Well I don't have tickets and I recall ordering 10, so their not mine and they are CERTAINLY not better!!! You will be fully refunded if the event is cancelled and not rescheduled; THE EVENT IS IN TWO DAYS! AS FAR AS I KNOW IT'S STILL ON AND I DON'T HAVE TICKETS. I am still getting a refund but not under the circumstances that would warrant one. All I wanted was to be at this event on Friday 3/28 and instead I will still be fuming over the disgusting treatment my friends and I were given from Prominent Tickets. There are no words to describe the horrid business practices shown by Prominent Tickets.
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All is as promised and great prices
Great place to buy tickets. I've purchased here about 10 times.
Found the information, on the web while looking for Super Bowl tickets. I read in an article that they had the lowest markup in the secondary market. I compared them with all the other ticket brokers and found that to be true. Once purchased, their customer service was excellent, and they kept me very up to date on where and when I would be getting my tickets. Go hawks!
When ordering tickets for a NY Show, Prominent Tickets always takes care of your order immediately & responds within minutes. They always try to satisfy your request. I have never been disappointed with their service.
Customer Service was awesome.
Best price quick delivery . I had looked around at several prices from discount tickets. And found the best priced at prominent tickets. The tickets came immediately the email and I had no issues. Everything is exactly as it was supposed to be
Timely and convenient
Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions. The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.
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