katrien

Mar 27, 2014

Devastated.

I have never felt so ripped off in my entire life. 9 friends and I bought tickets to see our college team in the NCAA Sweet 16 Tournament at MSG. It's old news now that these tickets have reached records breaking costs. We bought our tickets on the Sunday prior to our event (Friday 3/28) and were informed 2 days before the game that Prominent Tickets no longer had our tickets (I'd like to know where they went). The 100% guarantee I see on your website is NOT the service I received. I'd like to break down the statements made in that guarantee; Your tickets will arrive in time for the game; They never arrived, they were held out on us for 4 days until we were told they didn't have them. Your tickets will be legitimate and valid for entry; it doesn't seem legitimate when you're told TWO DAYS before the event that Prominent Ticket no longer has the tickets. Your tickets will be the ones you ordered or better: Well I don't have tickets and I recall ordering 10, so their not mine and they are CERTAINLY not better!!! You will be fully refunded if the event is cancelled and not rescheduled; THE EVENT IS IN TWO DAYS! AS FAR AS I KNOW IT'S STILL ON AND I DON'T HAVE TICKETS. I am still getting a refund but not under the circumstances that would warrant one. All I wanted was to be at this event on Friday 3/28 and instead I will still be fuming over the disgusting treatment my friends and I were given from Prominent Tickets. There are no words to describe the horrid business practices shown by Prominent Tickets.