Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.4	71	100%		● Low

4.4 / 5 overall

71 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2017.

Last 3 months: 1.0▼ 1.0
12-month avg: 3.3
All-time: 4.4
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
Prominent TicketsThis company	4.4 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.1 out of 5 (good)	4.1 out of 5 (good)	—	71
BilletRéduc	2.6 out of 5 (poor)	100 out of 100	1.9 out of 5 (poor)	—	1.4 out of 5 (poor)	+9%	424
IONOS \| ionos.de	4.5 out of 5 (good)	50 out of 100	—	—	—	—	20,156
Miss Hosting	4.5 out of 5 (good)	67 out of 100	—	—	—	—	5,849
Federico Content Creator	1.2 out of 5 (poor)	100 out of 100	1.0 out of 5 (poor)	1.0 out of 5 (poor)	1.1 out of 5 (poor)	—	1,002

Bottom line: Prominent Tickets is #3 of 5 on overall rating in this group.

Reviews

71 reviews of Prominent Tickets. Filter by what matters to you.

See what reviewers are saying

ronald w hoffmanFeatured

Over a year ago

Super Bowl Parking Pass

First rate service. Got the parking pass to me as advertised, well ahead of the Super Bowl. No muss; no fuss.

Anne TFeatured

Over a year ago

Excellent!

Great customer service. Tickets were exactly as promised and arrived on time. I wouldn't hesitate to use the service again!

Kathy in NJFeatured

Over a year ago

Very easy site to get great tickets to top concerts!

Great site for tickets to top events. I have used for basketball Sweet 16 and for Taylor Swift. The basket ball had to pick up at a will call site a block away from the event but was very easy. Th... See more

annette MaierFeatured

Over a year ago

It's not my first purchase and I have always been happy with my results this far!

They answer calls they are curtious informative and patient! I've purchased tickets to several events in different venues and I've been satisfied with my results!! Looking forward to surprising my dau... See more

4.4ⓘ

Customer reviews (71)

0 reviews in the last 12 months

Write a review

ronald w hoffman

1 review

Jan 27, 2015

Featured

Super Bowl Parking Pass

First rate service. Got the parking pass to me as advertised, well ahead of the Super Bowl. No muss; no fuss.

Report

Anne T

1 review

Dec 24, 2014

Featured

Excellent!

Great customer service. Tickets were exactly as promised and arrived on time. I wouldn't hesitate to use the service again!

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Kathy in NJ

1 review

Dec 9, 2014

Featured

Very easy site to get great tickets to top concerts!

Report

David Whitlock

1 review

Mar 27, 2014

Tickets I paid for reneged on 2 days before event

Found tickets through prominenttickets.com listed on seatgeek. I purchased over $2,000 in tickets to an event. Nowhere on my original receipt does it say anything about tickets being subject to availability. 2 days after I purchased said tickets, I get an email with a new invoice where prominenttickets inserted language stating that the tickets I purchased were subject to availability. Per my discussions with them both before and after I returned their receipt signed via email, this was never brought up with me. I then get a call 2 days prior to the event taking place that my order couldn't be fulfilled. This is after several arrangements had been made to stay near the event taking place, and well after my credit card had been charged. As it turns out, the tickets I had purchased went up over 4x in value from the time I had purchased them. Prominenttickets.com said they would issue me a refund on my credit card but it would likely take over a week or more to have that refunded money available to me. When I inquired about getting the refund wired to me I was told no, even after I offered to pay their wire fee. This effectively priced me out of buying new tickets at the inflated prices because I would not have the refunded money available to me in time. To make matters worse, when I called the owner, Lance Patania, he lectured me on his unethical business practices in a condescending tone, offered no apology or any help to make right what is very clearly an unethical scheme that is still being perpetuated by this broker today. Upon speaking with seatgeek, they vehemently disagree with how this broker does business but I have yet to see prominent tickets get delisted from their site. If prominenttickets cared so much about their customers, there could have been a variety of ways to help solve the problem. The company listed several tickets in the same section I purchased mine in for much higher prices. Why weren't these offered? Why wasn't a refund offered to be made available immediately? Why wasn't I told earlier that the tickets I purchased didn't exist? Why does it say on prominenttickets.com that they own all of their tickets, but then I am told differently over the phone? They are quick to point out that offered a 200% refund yet the tickets are now more than 4 times the value of my initial purchase price. They could have easily pocketed the difference (over 4k) as profit if they did in fact have these tickets. If they didn't own the tickets, then why we're they listed on seatgeek.com as being so? Why does their website say they own all of their own tickets? I know of at least 4 others who used them as well for the same tickets, same event and they reneged on their purchased tickets as well. The whole point of exchanging money for tickets is to have tickets, not to have a broker try to fulfill my order AFTER exchanging money. I could have gone anywhere local to me to try to do that. The only thing I cared about was making the event and now I've actually been prevented from going because of prominenttickets.com. Bottom line, don't do business with shady brokerages who list slightly below value prices for tickets that they never actually owned. They took my money without hesitation but couldn't get it back to me with the same speed. For a place that has such "great customer service" you would think they care more about the end result for their customers.

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Month	Average	Reviews
Nov 16	5.0	1
Dec 16	—	0
Jan 17	5.0	1
Feb 17	—	0
Mar 17	—	0
Apr 17	—	0
May 17	—	0
Jun 17	2.0	1
Jul 17	—	0
Aug 17	—	0
Sep 17	1.0	1

Prominent Tickets reviews & trust report

Prominent Tickets has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 58 positive reviews

Top complaintsof 8 negative reviews

How it compares

Reviews

See what reviewers are saying

Super Bowl Parking Pass

Excellent!

Very easy site to get great tickets to top concerts!

It's not my first purchase and I have always been happy with my results this far!

Customer reviews (71)

Super Bowl Parking Pass

Excellent!

Very easy site to get great tickets to top concerts!

Alternatives to Prominent Tickets

BilletRéduc

IONOS | ionos.de

Miss Hosting

Federico Content Creator

Dream Car Giveaways

Libsyn Podcast Hosting

It's not my first purchase and I have always been happy with my results this far!

Outstanding service!

Pure scam !!

The arena was clean and the people where friendly.

Tickets I paid for reneged on 2 days before event

Great.

Always get what you want and then some

Prices were very high!

I ordered tickets

Professional,Trustworthy & Reliable!

The best in the west!

Repeat customer

great experience

Never Disappoint

They Could Do Better

Fantastic service

Great prices with no extra fees, love it.

About Prominent Tickets

The CrowdTrust Experience⭐

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