Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions.
The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.
Prominent Tickets has a positive customer experience.
Prominent Tickets receives high praise from many customers for its reliable service and competitive pricing, with a significant number of reviews highlighting the absence of hidden fees. Reviewers appreciate the professionalism and helpfulness of the staff, noting that they often receive great deals on tickets for various events.
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Many express satisfaction with the seamless ticket purchasing process, emphasizing quick delivery and excellent customer support. However, some consumers voice concerns about high prices and issues with ticket delivery methods, such as receiving physical tickets instead of e-tickets. A few reviews mention discrepancies in pricing, suggesting that customers may encounter inconsistencies. Overall, Prominent Tickets is viewed positively, with the majority of users enjoying their experiences and recommending the service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
71
100%
● Low
4.4 / 5 overall
=
71 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2017.
Last 3 months
1.0▼ 1.0
12-month avg
3.3
All-time
4.4
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 16
5.0
1
Dec 16
—
0
Jan 17
5.0
1
Feb 17
—
0
Mar 17
—
0
Apr 17
—
0
May 17
—
0
Jun 17
2.0
1
Jul 17
—
0
Aug 17
—
0
Sep 17
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
Top praiseof 58 positive reviews
Customer service41%
24 mentions
Prices & value31%
18 mentions
Fast & efficient26%
15 mentions
Delivery24%
14 mentions
“I have purchased tickets over ten times from Prominent Tickets and have had excellent service everytime”
On “Customer service” · Sep 16, 2016
Top complaintsof 8 negative reviews
Pricing50%
4 mentions
Customer service38%
3 mentions
Refund38%
3 mentions
Payment issues25%
2 mentions
“Prices were very high”
On “Pricing” · Jun 7, 2017
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
I was quoted a price of $26 for the same seats that were on their website for $20. I only got sort of a shrug and an excuse that didn't make sense. I then bought sports tickets via eticket but never received the email to print them. I went there and they were very accommodating and printed them for me right then. Only giving 3 stars because they were very customer service friendly on the phone and in person.
I enjoyed the ease of ordering the tickets however I did not enjoy the $55 charge for ordering from this site. I honestly would not use this service again solely on the service fee, I will just go to the box office to get my tickets next time.
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I was happy with the service but am not really sure why there needs to be a $20.00 per ticket service and handling fee. That seems a little steep, it is bad enough that I am sitting far away from the stage, but now have additional fees. UGH
Prominent Tickets is a resale marketplace specializing in the sale of tickets for a wide variety of live events, including sports, concerts, and theater performances. The company provides an extensive selection of tickets for major sporting events such as NFL, NBA, MLB, and NHL games, as well as concerts across various genres, from rock and hip-hop to family-friendly shows. Additionally, Prominent Tickets offers access to theatrical performances, including Broadway and West End productions.
The primary customers of Prominent Tickets are individuals seeking to purchase tickets for events that may be sold out or difficult to access through traditional box offices. By connecting buyers with available tickets on the secondary market, Prominent Tickets caters to event-goers looking for a convenient and reliable source for securing their desired seats. Ticket prices on the platform may vary and can be above face value, reflecting the demand for popular events.