The transaction fee is too high
The transaction fee is too high
Premium Credit is a leading premium finance company operating in the UK and Ireland, specializing in providing financing solutions for insurance premiums, school fees, membership fees, and season tickets. The company facilitates over 35 million direct debits annually and has a customer base of more than 2.9 million individuals. Premium Credit partners with over 3,000 organizations to offer customers convenient payment options, allowing them to manage their expenses by spreading costs into manageable monthly installments. With over 30 years of experience in the financial services sector, Premium Credit is authorized and regulated by the Financial Conduct Authority. The company’s services are designed for both personal and business insurance customers, making it easier for them to access necessary financial commitments without the burden of large upfront payments. This streamlined approach to premium financing positions Premium Credit as a trusted partner for individuals and businesses seeking flexible payment solutions.
Reviewers generally find Premium Credit to be a reliable and efficient service, highlighting its ease of use and quick processing times. Many customers appreciate the helpful and friendly staff, noting that queries are addressed promptly and professionally.
Positive feedback emphasizes the simplicity of the insurance process and the appeal of 0% credit options. However, some consumers express frustration with high transaction fees and report issues with customer service, including uninformative experiences and poor document management. Additionally, a few reviews mention difficulties in tracing credit initiation details. Overall, while the majority of feedback is positive, concerns about service quality and fees suggest room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy and quick”
“Submits the data via own platform without last confirmation form the customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 3.9 out of 5 (good) | — | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Premium Credit is #3 of 5 on overall rating in this group. On service, Oodle Car Finance scores higher (4.6 vs 3.9).
60 reviews of Premium Credit. Filter by what matters to you.
Over a year ago
The transaction fee is too high
Over a year ago
Wonder and easy everything explained so easy to understand thank you
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The transaction fee is too high
Easy and quick!
Wonder and easy everything explained so easy to understand thank you
Very good insurance and easy to do
It was fast and efficient
Company sanding contracts with no reference to the product obtained. And it takes time to trace who and when is initiated the credit. Poor service performance. Uninformative console. Submits the data via own platform without last confirmation form the customer..
Very efficient and easy to understand process.
To be honest it is the 0%credit that so appealing!
I received excellent customer service
Got quick service and all my concerns were addressed promptly and professionally.
No problem using site
Chris was so very lovely and patient thankyou
My query was dealt with efficiently, and the telephone helpline were extremely helpful and pleasant to speak with. All was sorted in just a few minutes.
Simple and easy
Fantastic to deal with and all sorted in a timely manner with no fuss.
No customer service, poor document management, website issues
Very helpful and polite friendly people
Absolutely brilliant stress free
Premium Credit is a leading premium finance company operating in the UK and Ireland, specializing in providing financing solutions for insurance premiums, school fees, membership fees, and season tickets. The company facilitates over 35 million direct debits annually and has a customer base of more than 2.9 million individuals. Premium Credit partners with over 3,000 organizations to offer customers convenient payment options, allowing them to manage their expenses by spreading costs into manageable monthly installments. With over 30 years of experience in the financial services sector, Premium Credit is authorized and regulated by the Financial Conduct Authority. The company’s services are designed for both personal and business insurance customers, making it easier for them to access necessary financial commitments without the burden of large upfront payments. This streamlined approach to premium financing positions Premium Credit as a trusted partner for individuals and businesses seeking flexible payment solutions.
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