
Premium Cable is a German-based online retailer specializing in a wide array of cables and accessories for various electronic applications. The company offers products related to audio, video, home entertainment, networking, lighting, and DIY projects, catering to both individual consumers and businesses. By providing essential components for TV, SAT, and computer systems, Premium Cable serves a diverse customer base that includes tech enthusiasts, contractors, and everyday users seeking reliable connectivity solutions. The company’s website, www.premium-cable.de, features a user-friendly interface that allows customers to easily navigate through different product categories and access detailed information about each item. Premium Cable prioritizes customer satisfaction by offering competitive pricing and clear policies on shipping and returns. With a commitment to quality and service, Premium Cable aims to meet the growing demand for high-performance cables and accessories in an increasingly connected world.
Reviewers express significant dissatisfaction with Premium Cable, highlighting issues primarily related to product delivery and customer service. Many customers report ordering items, such as Steckdosen and Monitorkabel, only to receive nothing in return, leading to accusations of fraud.
Complaints about the lack of response from the seller regarding product defects and warranty claims are prevalent, with one reviewer noting their attempts to contact customer service went unanswered for weeks. However, there are a few positive remarks about the quick delivery and fair pricing, particularly from those who have had successful transactions through eBay. Despite these isolated positive experiences, the overwhelming sentiment leans towards frustration and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.6 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.6 out of 5 (poor) | 50 out of 100 | — | 9 | |
| 1.9 out of 5 (poor) | 100 out of 100 | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Premium Cable is #4 of 5 on overall rating in this group.
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 56% are 1–2★.
Premium Cable is a German-based online retailer specializing in a wide array of cables and accessories for various electronic applications. The company offers products related to audio, video, home entertainment, networking, lighting, and DIY projects, catering to both individual consumers and businesses. By providing essential components for TV, SAT, and computer systems, Premium Cable serves a diverse customer base that includes tech enthusiasts, contractors, and everyday users seeking reliable connectivity solutions. The company’s website, www.premium-cable.de, features a user-friendly interface that allows customers to easily navigate through different product categories and access detailed information about each item. Premium Cable prioritizes customer satisfaction by offering competitive pricing and clear policies on shipping and returns. With a commitment to quality and service, Premium Cable aims to meet the growing demand for high-performance cables and accessories in an increasingly connected world.
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