Very helpful and professional
Very helpful and professional
4.5
Excellent
1,000 reviews
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Review summary
Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I really appreciate how easy and…
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
Excellent Service
This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.
Very patient with an old lady who has…
Very patient with an old lady who has never had to sell a house before
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All reviews
1,000 total • Write a review
Showing 811 - 820 of 996 reviews
ML
Polite people
Polite people, nice service, email communications, easy to use portal
Date of experience: May 3, 2025
MS
Mr Scott
US
Great Remortgage Experience!
Beth Nixon has been helping us over the past 3 months with our remortgage, which was complicated with us processing a name change to Land Registry (who are very slow!). Once the update came from LR, with three days to go, Beth was able to move mountains to process our remortgage to complete in time. After some initial scepticism reading some other reviews, we couldn't be more impressed and pleased with the service received! Thank you Beth!
Date of experience: May 2, 2025
j
jermaine
US
My conveyancer Steph was nothing short…
My conveyancer Steph was nothing short of amazing. She handled my case with ease and expertise—no stone was left unturned. Every query was met with promptness and a strong sense of urgency. Thanks to her diligence, my house-buying process was completed within a short time frame. Even during the busy stamp duty period, she never neglected my case and always kept me informed of any new developments. Simply a great experience. As a second-time customer, I can confidently give this a five-star rating, as both of my experiences have been of the highest standard.
Date of experience: May 2, 2025
G
George
US
Excellent service
Excellent service. Victoria Hanlon managed the remortgaging of my property in a smooth and timely manner, showing high professionalism throughout the process. Communications were always clear and all actions were performed fast and to a high standard. The online platform is very easy to use and makes exchanging of information and documents very quick. Highly recommended.
Date of experience: May 2, 2025
J
Jason
US
Avoid using. Go with a local conveyancer for your own sanity
The portal used is fairly simple to use which is a positive. The conveyancer will not chase up the case unless you contact them to do so and even then, trying to get through to them is a massive issue. Would not recommend.
Date of experience: May 2, 2025
Tm
Promp and efecient, everything dealt with quickly, and kept us informed thru out. Leading to a smooth transition.
Constant contact thru out the process, informative, leading to a smooth transition.
Date of experience: May 2, 2025
R
Ryan
US
Got the job done but wouldn't use again.
I recently used Premier Property Lawyers for the purchase of my first home and dealt with Katie Sumner during the process. While the transaction was completed in the end, I found the experience frustrating overall due to a lack of clear communication. As a first-time buyer, I expected more guidance, but often felt I was the one doing the chasing. There were instances of confusion around completion dates, with dates being suggested before the seller was even ready, which added unnecessary stress. I was also not informed about periods of absence until after chasing for updates, which made it difficult to manage expectations and plan accordingly. There were delays in document requests, with items suddenly marked as urgent despite having no follow-up after I'd previously flagged the wait for certain bank statements. It felt at times like my situation wasn’t being properly managed or taken into account. Overall, I found the experience impersonal and inconsistent. Premier Property Lawyers seems to operate on a high-volume model, which I feel affected the level of service. For these reasons, I wouldn’t choose to use them again.
Date of experience: May 2, 2025
LB
Very good experience so far
Very good experience so far, eway portal very informative and easy to use.
Date of experience: May 2, 2025
IJ
Slick and easily understood
Slick and easily understood, i'll forgive the identity checks, my wife doesn't carry a passport or driving licence, but 1 call all was sorted
Date of experience: May 2, 2025
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