Premier Property Lawyers
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Got the job done but wouldn't use again.
I recently used Premier Property Lawyers for the purchase of my first home and dealt with Katie Sumner during the process. While the transaction was completed in the end, I found the experience frustrating overall due to a lack of clear communication. As a first-time buyer, I expected more guidance, but often felt I was the one doing the chasing. There were instances of confusion around completion dates, with dates being suggested before the seller was even ready, which added unnecessary stress. I was also not informed about periods of absence until after chasing for updates, which made it difficult to manage expectations and plan accordingly. There were delays in document requests, with items suddenly marked as urgent despite having no follow-up after I'd previously flagged the wait for certain bank statements. It felt at times like my situation wasn’t being properly managed or taken into account. Overall, I found the experience impersonal and inconsistent. Premier Property Lawyers seems to operate on a high-volume model, which I feel affected the level of service. For these reasons, I wouldn’t choose to use them again.