Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

0
0
🔥 High engagement

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Susan
Susan
1 reviews
9 months ago
5 out of 5 stars

Punctual

Punctual, good communication, Recommended.Thankyou.

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Peter Sarony
Peter Sarony
1 reviews
9 months ago
5 out of 5 stars

I engaged Porta with some trepidation…

I engaged Porta with some trepidation but they came through and literally delivered with shining colours and I completely recommend their services.

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Jae Cotterell
Jae Cotterell
1 reviews
9 months ago
5 out of 5 stars

Very good service

Very good service. The guys delivering were extremely polite and helpful. Went above and beyond.

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Laura Wilkes
Laura Wilkes
1 reviews
9 months ago
5 out of 5 stars

Kevin was friendly and professional 👍…

Kevin was friendly and professional 👍 brilliant service

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Jackie
Jackie
1 reviews
9 months ago
5 out of 5 stars

Excellent experience

My fragile item was treated with care. The courier collected and delivered promptly and I received regular friendly texts throughout. Easy to book. Very impressed

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9 months ago
5 out of 5 stars

An excellent service

Easy to use website. Polite and careful carrier came and delivered exactly on time as promised. And all at a good value price

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9 months ago
5 out of 5 stars

Reliable courier

The courier quickly stepped in to cover one who let me down. They were very quick to collect and deliver

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9 months ago
5 out of 5 stars

Good experience

Good experience, good comms on the day, good price. Will use again

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9 months ago
5 out of 5 stars

An excellent service. As a newbie to courier services I found…

As a newbie to courier services I found this online booking method very user friendly and fair. The communication was very helpful too.

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Mark wesley
Mark wesley
1 reviews
9 months ago
5 out of 5 stars

First class experience.

First class experience.. quick delivery at a great price thank you

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9 months ago
4 out of 5 stars

Good value for money

Easy booking with flexible and well-priced options. I ordered a 2-people delivery and only got one person on the day, but got an immediate refund for it. The courier was very helpful and well-mannered. All in all a positive experience.

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Alice CS
Alice CS
1 reviews
9 months ago
5 out of 5 stars

Brilliant

So quick, reasonable and absolutely no hassle, very efficient service, thank you!

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Sarah
Sarah
1 reviews
9 months ago
4 out of 5 stars

Very good communication

Very good communication , but I paid extra for same day delivery and was told 7pm, then when I asked, apparentely the van had broken , and was told 10pm ish delivery, I then asked for an update around 9.30pm to be told wouldn’t be delivered that same day I paid for but the following day as the van was broken again. My delivery turned up around 11am the next day. I felt a little nervous as van breaking down excuse felt slightly off to me. But easy comms via WhatsApp and I did get my delivery so I probs would use again in fairness

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9 months ago
5 out of 5 stars

Great service

Great service

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Jackie Lennon
Jackie Lennon
1 reviews
9 months ago
5 out of 5 stars

Highly recommend Porta Delivery…

I have never had to have items picked up and delivered so was quite green. I was given Porta Delivery’s details by a friend. It was so easy! Michael was so helpful. I was given the details of who would be picking up the items and delivering. I was provided updates when items were picked up and estimated delivery time. All worked out perfectly. I would absolutely recommend them. Jackie

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Julia
Julia
1 reviews
9 months ago
5 out of 5 stars

First time I’ve used a courier service…

First time I’ve used a courier service - it was brilliant. The driver called ahead with anticipated time to collect the sofa. He then called with accurate ETA for drop off. It was all seamless. If I’m really nit picky, I couldn't call anyone or use the chat bot over the weekend. But I arranged a next day delivery over the phone on the Monday. Will definitely recommend and no doubt will use their service again.

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9 months ago
5 out of 5 stars

Took 2 chairs from one side of London…

Took 2 chairs from one side of London to another. Excellent job and good communication.

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katrina hall
katrina hall
1 reviews
9 months ago
5 out of 5 stars

Fantastic straight forward service-…

Fantastic straight forward service- couldn’t have been happier.

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9 months ago
5 out of 5 stars

5 star

A rare example these days of absolutely first class customer service, in every aspect of the process.

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9 months ago
2 out of 5 stars

Messed around by their courier and had…

Messed around by their courier and had to chase for hours to find out delivery slots. Ended up taking 2 afternoons off work for no reason then to be text 1 minute before they arrived to be told they are 2 and a half hours away, won't be using again.

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