Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

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0
🔥 High engagement

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Mr Withnall
Mr Withnall
1 reviews
10 months ago
5 out of 5 stars

Ercol sideboard

Great service,delivered on time,fantastic communication,very helpful driver.

Helpful?
10 months ago
4 out of 5 stars

Fast response to booking and quick…

Fast response to booking and quick delivery. Almost too efficient - gave 3 possible dates and courier suggested next day, which wasn't one of them. Ended up going with that, so much faster than anticipated.

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10 months ago
5 out of 5 stars

Delivered my motorbike no problems

Delivered my motorbike no problems, would definitely use again

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Steven
Steven
1 reviews
10 months ago
5 out of 5 stars

Fantastic experience

Fantastic experience. Total cost to move very large awkward item was 1/5 what DHL wanted. My only feedback is to make the address chooser on the website more flexible, it's a bit worrying when you can't find an exact match of the address and it doesn't let you edit it, but amazing service

Helpful?
11 months ago
5 out of 5 stars

Efficient and friendly driver

: "Really helpful and friendly driver , Good communication throughout. Thankyou"

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Libby
Libby
1 reviews
11 months ago
5 out of 5 stars

5 Stars

Very reliable, thanks so much

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11 months ago
5 out of 5 stars

Tremendous first experience with Porta

Tremendous first experience with Porta. From moment of booking the communication and notifications were excellent. My courier Nathan made direct contact with me, he was professional and polite. The whole process was totally seemless. Will defo use again A+++

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Megan
Megan
1 reviews
11 months ago
2 out of 5 stars

On balance, not a great experience.

On balance, not a great experience. Negatives: arranged a collection date from my dad's house (and he stayed home all day waiting), but no-one turned up. On rearranging, I had to repeat a lot of the details already supplied in the initial booking: the size and weight of the items, the collection and delivery postcodes, the fact it was a two person job, and the delivery was to a second floor flat. None of the info on the original booking seemed to have been read or noted. Positives: easy initial booking process, and the guys who made the delivery were pleasant, helpful and friendly

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Clair Cousins
Clair Cousins
1 reviews
11 months ago
5 out of 5 stars

Turned a problem into an easy solution

I was stuck with a messed up delivery from a store, the response was swift and cheaper than others. The service was exemplary and exceeded expectations. The driver was super polite and friendly keeping me appraised on progress at all times. Defo use again!

Helpful?
11 months ago
5 out of 5 stars

Super easy and quick 10/10

Super easy and quick. Delivery driver kept me updated via text and was very friendly. Super cheap and just excellent service - would recommend to anybody

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Emma Caderni
Emma Caderni
1 reviews
11 months ago
4 out of 5 stars

All very user friendly.

All very user friendly. Great communication. Would recommend. Thank you.

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Ahmed Azizi
Ahmed Azizi
1 reviews
11 months ago
5 out of 5 stars

Why did nobody tell me about this company

It was very difficult to find a courier that could promise me pickup before 10am. Until I found Porta delivery. Edward from porta delivery really looked after me and made the whole process extremely easy. The price was also competitive and worth it. Very satisfied and will definitely use again in the future.

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Dyfrig jones
Dyfrig jones
1 reviews
11 months ago
5 out of 5 stars

Straightforward booking system and…

Straightforward booking system and great communication. Couldn't fault the service.

Helpful?
Paul Lambert
Paul Lambert
1 reviews
11 months ago
5 out of 5 stars

Professional and Accommodating Service

Really quick, friendly service and very professional. Excellent communication and were very accommodating.

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ky low
ky low
1 reviews
11 months ago
5 out of 5 stars

Helpful driver

Driver very helpful and able to do next day pick-up and delivery within the timeslot provided.

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Ana P
Ana P
1 reviews
11 months ago
5 out of 5 stars

Excellent value and service

First time user of Porta Delivery, I am very happy with Jacquie. She did an amazing job, picked up my delivery with no fuss and delivered it to my mum with no issues even offered to put the table in its place if needed. Jacquie was very polite, helpful and communicated well throughout the process. Thank you Jacquie for all your help. I 100% recommend Jacquie as your next delivery driver. Thanks again and Happy New Year!

Helpful?
11 months ago
5 out of 5 stars

Jordan was absolutely impeccable

Jordan was absolutely impeccable. What a lovely , reliable person with a genuine good soul. His communication was brilliant. An asset to your company.

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11 months ago
1 out of 5 stars

Complete and utter let down !!

Complete and utter let down !! Took time off work, waited for driver to come, between 8am-12pm, received yet another email confirming driver would be here.. 10:55, delivery cancelled due to circumstances out of our control. Useless… Rest assured won’t be using this lot again… plus have to wait for my money back !!! HNY 😡

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Suzanne Brown
Suzanne Brown
1 reviews
11 months ago
5 out of 5 stars

The driver kept me up to date with…

The driver kept me up to date with texts and was very pleasant when he delivered

Helpful?
11 months ago
5 out of 5 stars

Awesome company

Awesome company. Can’t thank Majid enough for his efforts in getting my large items through relatively small doors . Efficiently pulled off and nothing or nobody damaged . Would recommend to anyone.

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