Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

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0
🔥 High engagement

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11 months ago
5 out of 5 stars

Excellent easy and reliable service

Fantastic, easy, friendly service - instant online booking response and very helpful comms over WhatsApp made the whole process super easy.

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11 months ago
5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, they keep you updated on all aspects, I will recommend these people to all of my friends, and the courier couldn’t do enough to help, thank you for making my life so easy. 10 out of 10.

Helpful?
Bln Trrz
Bln Trrz
1 reviews
12 months ago
5 out of 5 stars

Great experience

Great experience with the return of a shower screen back to the retailer. The driver kept me informed, collected the item on time and was delivered on time as well. I'd use Porta again for sure!

Helpful?
Robert
Robert
1 reviews
12 months ago
5 out of 5 stars

Good comms

Good comms. Pickup and delivery without any issues

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Nikki
Nikki
1 reviews
12 months ago
5 out of 5 stars

Had the best experience with Porta

Absolutely love what this company is about! Their quote was significantly better than other quotes we received, and their customer care was exceptional - it felt really nice to feel like you were being spoken to by humans! The delivery driver, Max, who we were connected with was very accommodating and simply a lovely man too who took real care in what he did for us. We would not hesitate to recommend Porta and will definitely be using them again!

Helpful?
12 months ago
5 out of 5 stars

Fantastic service

Fantastic service! Great communication and delivery person was very helpful. Would use again!

Helpful?
K W
K W
1 reviews
12 months ago
5 out of 5 stars

Fantastic service

Fantastic service. I was a bit sceptical as the price was so low but everything went as planned and I would definitely use again. Furniture was well wrapped in the van. Highly recommended

Helpful?
Ossai Oliver
Ossai Oliver
1 reviews
12 months ago
5 out of 5 stars

Good service delivery

Good service delivery. Served by the best delivery drivers in the world- Epelle Jacqui and her coleague

Helpful?
Colleen
Colleen
1 reviews
12 months ago
5 out of 5 stars

"Porta Delivery could not have been…

"Porta Delivery could not have been better for us. We purchased a couch from John Lewis South Hampton and needed it to be delivered to London. They picked it up on Friday with no issues, sent me updates every step of the way, delivered it to our house in London and helped us get it inside. We will 100% be using Porta Delivery again! Communication 10/10, affordability 10/10 and just overall ease of the entire process 10/10!"

Helpful?
Balamuhunthan
Balamuhunthan
1 reviews
12 months ago
5 out of 5 stars

I recently had a great experience with…

I recently had a great experience with Porta Delivery. They delivered two large plant pots right to my doorstep, and I couldn't be happier with their service. The delivery driver was incredibly patient and positive, making sure to handle the items with care. Their communication skills were also top-notch, keeping me informed throughout the process. I am highly impressed with Porta Delivery and will definitely be using their services again in the future. Not only is their service exceptional, but their prices are also very reasonable. I highly recommend Porta Delivery for all your delivery needs!

Helpful?
12 months ago
5 out of 5 stars

My first time using a courier service

My first time using a courier service - super pleased with how easy Porta made things for me. Would 100% recommend and would also use again ! Jordan (driver) was really communicative, friendly and made something that could be stressful very easy :) Thanks so much !!

Helpful?
Kieran
Kieran
1 reviews
12 months ago
5 out of 5 stars

Nice and easy process

Nice and easy process, driver gave me updates of how long he was going to be and sent a picture when it was collected. Good prices compared to other companies!

Helpful?
Faheem Raja
Faheem Raja
1 reviews
12 months ago
1 out of 5 stars

Delivery wasn’t on time as it was…

Delivery wasn’t on time as it was scheduled and my sofa foot was broken. I have check with the supplier they said they have checked everything was perfectly good before delivery so it must be broken in delivery van. I am not happy with the service I received and i need compensation for the damage

Helpful?
Melissa
Melissa
1 reviews
12 months ago
5 out of 5 stars

BRILLIANT COMPANY

BRILLIANT COMPANY. SWIFT TRANSACTION. EXCELLENT CUSTOMER SERVICE. HIGHLY RECOMMENDED. WILL DEFINITELY USE YOUR SERVICE AGAIN.

Helpful?
Peter Piller
Peter Piller
1 reviews
about 1 year ago
5 out of 5 stars

Excellent service

Great service and easy to use. Very good price for same day pickup and delivery.

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Lucia Goodman
Lucia Goodman
1 reviews
about 1 year ago
5 out of 5 stars

Great Service and value for money!

The guys at Porta were great and so helpful at both ends of delivery! thank you so much, would definitely recommend.

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Mia
Mia
1 reviews
about 1 year ago
5 out of 5 stars

Really efficient in terms of turnaround…

Really efficient in terms of turnaround for collection. However depends on the courier you are assigned and if they communicate the day/time of collection, sometimes have to chase, but you do receive their mobile info etc.

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Cate Marsha
Cate Marsha
1 reviews
about 1 year ago
5 out of 5 stars

Best delivery driver ever !…

I got next day service at short notice my item arrived with no problems I had communication with the driver all the way through, he was very professional friendly and polite and helpful went above and beyond helping me to bring the item in and put in place I gave him 5 stars and he earned and deserved every single one i will definitely be using your service again next time thankyou so much 😁

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Mim Hay
Mim Hay
1 reviews
about 1 year ago
5 out of 5 stars

Great service

At first I thought it was a bit pricey... But you get what you pay for and it was worth it! Professional, easy communication with the company and the driver, live tracking, friendly crew and item delivered with no damage. Couldn't ask for more.

Helpful?
HANNAH
HANNAH
1 reviews
about 1 year ago
5 out of 5 stars

Great service

Great service. On time and good value.

Helpful?

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