Return stolen by company
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies canβt get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
4.5
Excellent
1,000 reviews
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Review summary
PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great Service
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I didnt receive my order
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
Really helpful, great response times.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and itβs an amazing investment. I absolutely love it.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.pmtonline.co.uk
All reviews
1,000 total β’ Write a review
Showing 201 - 210 of 996 reviews
TR
I havenβt received the Cymbal yet
I havenβt received the Cymbal yet, and had no update on when I would receive it.
Date of experience: April 29, 2025
Js
I ordered RCF ART 915 from PMT
I placed an order with pmt for some RCF ART 915 speakers and steven from customer services connected me by emailing they might be delivered a few latter then what I thought but to my surprise they arrived on time and steven sent me a good will gift as a thank you the speakers are they best I have heard for a live church set up i can highly recommend the speakers and customer support from pmt above and beyond thank you so much for your help
Date of experience: April 29, 2025
MD
Great product
Great product, great price, great service and prompt delivery.
Date of experience: April 29, 2025
NM
Efficient service
Efficient service Goods were delivered on time
Date of experience: April 29, 2025
AR
Roland VAD307
Great pricing, very easy to order, and delivered as scheduled
Date of experience: April 28, 2025
JH
Great service with great speedyβ¦
Great service with great speedy delivery!
Date of experience: April 28, 2025
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