My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
Company details
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 881 - 890 of 996 reviews
H
Hannah
US
PLS avoid this solicitor
I would not recommend this solicitor, and would suggest you too avoid using them if you are reading this review. Dealing with solicitors can frequently be frustrating, but this experience was disappointing. Lots of basic errors were made and communication was really poor. This is unacceptable, and not professional behaviour. A couple of examples listed below: - PLS forgot to complete an essential form until three months after we had completed (the last straw that triggered this review!) - Charged us in error an extra £10k for our deposit, and didn't seem surprised or concerned they had done so. - Missed key information on documents that had legal implications for the purchase of our property. We (as two first time buyers) often had to explain what we believed the implications were to our solicitor who had otherwise missed them - Our solicitor himself (who I won't name as I don't think it is fair or constructive) frequently missed meetings without explanation. This is unacceptable when dealing with buyers who have their own working commitments to juggle. I believe he was over-worked and under supported, but a more senior member of staff should have recognised this and stepped into support where necessary
Date of experience: December 20, 2023
MN
Rhianne and her colleagues were…
Rhianne and her colleagues were efficient, friendly and helpful throughout the process, really recommend this firm
Date of experience: December 18, 2023
SN
Lovely
All smooth sailing, quick replies to emails and friendly staff.
Date of experience: December 15, 2023
LB
We used PLS for our house sale/purchase…
We used PLS for our house sale/purchase and they were absolutely fantastic! They kept us up to date throughout the whole process and they were always on hand to assist with any queries we had. Would 100% recommend!
Date of experience: December 14, 2023
MD
Excellent Service for a House purchase
Excellent Service for a House purchase. All the updates were shared on their portal and Liam was mostly available, did most of the chasing and always called back. Their portal needs some getting used to but is a one stop shop that has all the details.
Date of experience: December 10, 2023
GE
I want to express my heartfelt…
I want to express my heartfelt gratitude for your outstanding legal suport. Your expertise attention to detail and prompt communication made a significant impact on my case. Thank you navigating the complexities with professionalism and ensuring a positive outcome. I truly appreciate your dedication and highly recommend your services. Best regards, Eduard Dobre
Date of experience: December 8, 2023
FP
Very professional in handling your…
Very professional in handling your matter. Always there to answer and respond to your call. Great job and keep it up.
Date of experience: December 8, 2023
RW
Excellent professional service from A to Z
Selling my UK property living abroad for more than 20 years made it a challenge to me, despite not having even a UK bank account. However, PLS Solicitors made it very smooth transaction and keeping me constantly up-to-date on the progress, keeping in mind that we had a 8 hours time difference between us. The whole transaction was painless and took a lot of pressure away from me. I can highly recommend their professionalism and excellent service. Thank you PLS Solicitors.
Date of experience: December 8, 2023
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