Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 731 - 740 of 996 reviews
J

Joy

US

5 out of 5 stars

Many thanks to Liam Johnson and team

I was initially given a different case handler and was switched to Liam Johnson and I am so glad that decision was made. Many thanks to Liam Johnson and team for helping me as a first time property buyer. Liam was easy to contact and regularly updates.

Date of experience: May 7, 2024

J
5 out of 5 stars

Liam handled our purchase and…

Liam handled our purchase and remortgage and he was an absolute star on both of them! Both files went through very smoothly and Liam kept us informed on both matters and was very active to ensure we complete as soon as possible. Very happy with service at PLS.

Date of experience: May 3, 2024

c
5 out of 5 stars

Fantastic solicitors

Fantastic solicitors. Simran had great communication and made the whole process easy. Many thanks.

Date of experience: May 2, 2024

MH
5 out of 5 stars

Brilliant service in the changing of…

Brilliant service in the changing of Mortgages for our house. Nikhil was very efficient and answered all our queries promptly. Would highly recommend if you were re-mortgaging

Date of experience: May 1, 2024

PF
1 out of 5 stars

They said they will contact me…

They said they will contact me regarding my bad experience with them. That was three weeks ago and no notice yet....

Date of experience: April 30, 2024

N
5 out of 5 stars

Fantastic professional service

Louise Kirk and team have all been amazing, professional and very supportive throughout. Everything explained thoroughly and made as stress free as possible. Would definitely recommend and contact again should I move in the future. Thank you so much for helping me with this move, you’ve all been brilliant!

Date of experience: April 29, 2024

MB
5 out of 5 stars

An Efficient and Modern Solicitor

I really appreciate using PLS Solicitors for their professionalism, their reliability and their strong sense of urgency and efficiency. I am thoroughly happy with their caring attitude and appreciate them offering an outstanding service. I would definitely use them again and strongly recommend them.

Date of experience: April 29, 2024

KP
1 out of 5 stars

Poor Communication and Lack of Engagement: Deal at Risk

I've had my conveyancing going on for about 7 months and the communication is really poor. In addition, the due-diligence to speed ratio is way off. The vendor building management agent has informed that other deals in the same building have expedited completion. It takes repeated chasing through phone and emails to be able to get a response from the case handler. Promised response dates have always been missed. The entire deal is at now at risk with 2-weeks left due to lack of engagement and response.

Date of experience: April 29, 2024

WC
5 out of 5 stars

Frist time buyers

Liam at PLS was really good at navigating us through the (at times stressful) process of buying our first home. Would highly recomend.

Date of experience: April 26, 2024

C
1 out of 5 stars

Awful Company

I finally have agreement that I have been overcharged and now I can’t get the refund. The complaint I have made is dragging on and they will not respond to me on part of the complaint.

Date of experience: April 25, 2024

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